Community Manager
Há 3 dias
Hybrid in Lisbon (3 home office days per week)
SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICSUsercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.
As a Community Manager, you will play a pivotal role in growing and fostering our community while amplifying the Usercentrics brand. Your responsibilities will include identifying and engaging with existing online communities, building relationships with thought leaders and influencers, and actively contributing to the development of a dedicated Usercentrics community which includes leading our internal demand generation webinar strategy. You will also seek new opportunities to expand our reach, promote our message globally, and position Usercentrics as a trusted industry leader. This role is part of the Demand Generation team and the KPIs to measure success include community engagement metrics, acquisition of new affiliate partners and lead generation from marketing activities with our community members (affiliates, thought leaders and content creators).
Community Monitoring & Engagement:
- Actively monitor online communities, forums, and social platforms such as Reddit within the CMS and data privacy spaces for conversations related to Consent Management Platforms (CMPs), data privacy, and Usercentrics products.
- Identify emerging trends, discussions, and potential opportunities to engage with the community.
- Respond to discussions and inquiries in community forums to increase brand awareness and visibility of Usercentrics.
- Provide thoughtful, accurate, and timely responses to position Usercentrics as a trusted authority in the industry.
- Identify and recruit new affiliates and influencers within the data privacy, CMS, and tech communities.
- Build and nurture relationships with affiliates and influencers to amplify Usercentrics' message and reach new audiences.
- Plan, organize, and coordinate webinars featuring thought leaders in the data privacy and CMS industries.
- Work with internal teams and external stakeholders to develop compelling content and ensure successful execution of events.
- Assist the Brand and Communications team in developing a dedicated Usercentrics community to connect professionals, customers, and thought leaders in the digital marketing and data privacy space.
- Design strategies to encourage active participation, knowledge sharing, and engagement within the Usercentrics community.
- Manage community platforms, ensure valuable content is shared, and foster an inclusive and collaborative environment.
- 2+ years of experience in community management, digital marketing, or related fields
- Experience in the CMS or data privacy space is a plus.
- Strong written and verbal communication skills.
- Ability to build and maintain relationships with diverse community members, influencers, and thought leaders.
- Familiarity with social media platforms, forums, and community management tools.
- Knowledge of Consent Management Platforms and data privacy topics is highly desirable.
- Proactive, self-starter with excellent organizational skills.
- Passion for data privacy and staying up-to-date with industry trends.
- Comfortable working in a fast-paced, collaborative environment.
Why join Usercentrics?
- Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
- Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally
- Get involved We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
- Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
- We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
- You are the most valuable asset to our company which is why we're happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being
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