German-speaking Customer Advisor for PVH
1 semana atrás
Social network you want to login/join with:
Client:City Job Offers
Location:Job Category:Other
EU work permit required:Yes
Job Reference:1b5628c4eee3
Job Views:6
Posted:22.03.2025
Expiry Date:06.05.2025
Job Description:Do you have a keen interest in design and thrive on interacting with people remotely? We've got an exciting opportunity for a dedicated individual based in Lisbon. We're in search of an excellent communicator with a natural flair for customer engagement.
About the CompanyPVH is an American fashion group that operates globally-adored brands like Calvin Klein and Tommy Hilfiger. Headquartered in New York, the company operates in over 40 countries with a committed workforce of 36,000.
The OpportunityJoin the elite PVH Support Team in Lisbon. An exhilarating and international environment awaits you. Work abroad using your native language for a leading company with abundant career advancement opportunities.
Your Profile- Your mission will be to provide telephone and written support to our German-speaking customers, always ensuring a courteous and helpful attitude.
- Proficient in German and fluent in English (both written and spoken).
- Outstanding communication skills.
- Willingness to learn.
- (Bonus) Experience in a telephone customer service or call center environment.
- Address the questions and concerns of German-speaking customers, providing the best possible solutions via phone.
- Assist with orders, deliveries, payments, and returns via e-mail, chat, and social media channels.
- Provide information about trending products, offer advice, and quick assistance on payment methods, delivery, exchanges, and guarantees.
- Engage in cross-selling and upselling of products after addressing customer queries.
Temporary, renewable employment contract with an initial duration of one year; opportunity for a permanent contract after two years.
Competitive salary plus bonus.
Private health insurance.
Comprehensive relocation package for #cityjobbers relocating from abroad, including airport pick-up, administrative assistance for registration in Portugal, reimbursement for initial flight expenses, option to stay in a company apartment in Lisbon, and a free annual flight home (within Europe).
Free Portuguese language courses.
PVH believes in a world powered by forward design, creativity, and top-quality apparel. If your dream job involves contributing to this global project from sunny Lisbon, we would love to hear from you
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