Debug in French, Live in Porto: Helpdesk Support Technician
Há 2 dias
Porto, Portugal
Cross Border Talents
Tempo integral
21 000 € - 28 000 € Contrato
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Imagine this: you start your shift remotely, a user opens a ticket in French, and you find the root cause of the application error before your coffee gets cold.
A typical day
- Receive support requests through tickets and chat
- Join video calls with users who need level-3 help
- Analyse errors and test fixes using tools like Postman and MySQL
- Document what you learn and suggest improvements
You're a match if you have
- Native-level French and English B2
- MySQL, Postman, Slack and MS Office skills
- Curiosity, creativity and a willingness to learn
Details: Rotating Monday to Friday shifts (08:00–17:30), mostly remote, with one office day per quarter in the Porto area.
nada.boukouyen@cbtalents.org – French Helpdesk T3 – Porto