Specialist/Trainer Warranty Audits

1 semana atrás

Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

Get AI-powered advice on this job and more exclusive features.

In partnership with one of our clients, a leading German automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.

Company Description:

They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are committed to innovation, operational excellence, and shaping the future of mobility.

Their newly established Global Business Services (GBS) unit is dedicated to optimizing and streamlining end-to-end business processes across finance, human resources, sales support, and procurement. With delivery centers spanning multiple locations worldwide, they focus on quality, efficiency, and continuous improvement to ensure seamless service delivery.

GBS plays a strategic role in the company's long-term success, actively contributing to its growth and development.

By joining them, you will be a part of a forward-thinking team that drives impactful change and supports a dynamic operational environment.

In the "Warranty Audit" department, you identify vulnerabilities, risks, and potentials of the warranty process handling within the worldwide Service organization and ensure the quality of our auditors from external service providers through appropriate training and control measures. With this responsible position, you make a significant contribution to a positive customer experience in the context of particularly customer-sensitive warranty repairs, you support achieving adequate cost targets and contribute to an audit-proof warranty application review at a central interface of customer, service, and product quality.

Responsibilities:
  1. Conduct warranty audits at service and service partners independently or as part of a team, either directly on site or remotely.
  2. Implement the most current audit processes both in terms of content and procedural operation and help to further develop these in coordination with audit strategists.
  3. Manage a group of 10 to 15 international warranty auditors from external service providers (main focus).
  4. Create training measures and training materials for theory and practice.
  5. Develop and implement needs-based training plans.
  6. Conduct training and monitor audits.
  7. Evaluation, feedback, and continuous improvement.
  8. First point of contact for technical questions and support requirements in daily business.
  9. Cooperate with all internal and external interfaces for the selection and operational management of external audit service providers.
Competencies:
  1. Completion of automotive mechanic or automotive mechatronics engineer training, with additional master or technical business management training or a degree in a relevant field.
  2. Proven practical experience in the field of vehicle technology and thorough knowledge of workshop and repair processes.
  3. Experience in training and in content and didactic training design, using innovative and modern learning methods.
  4. Exceptional analytical skills with a keen sense of overall context.
  5. Strong communication skills, able to accurately present complex topics at both operational and management levels with respect for respectful and friendly interaction.
  6. Cultural adaptability for international contexts and fluent English language skills, both written and spoken. Additional foreign language skills are advantageous.
  7. Proficiency in M365 standard software, particularly an expertise in Excel.
  8. Independent, structured, and well-networked work approach.
  9. Readiness to travel (20-25%).
  10. Exceptional teamwork skills and a preference for working in a dynamic and cooperative environment.

Working in a dynamic environment with vibrant team spirit.

Career opportunities within the company.

Home office policy of 2 days/week.

Additional days off on Dec 24th and 31st.

Birthday off.

Referral Bonus.

Life Insurance.

Health Insurance, extended to family members.

Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Accounting/Auditing
  • Industries
  • Motor Vehicle Manufacturing
#J-18808-Ljbffr

  • specialist/trainer warranty audits

    4 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Tempo inteiro

    In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.Company Description :They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are commited to...

  • Specialist/Trainer Warranty Audits

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    .In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.Company Description :They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.As part of a global group, they are commited to...

  • Specialist/Trainer Warranty Audits

    4 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.Company Description :They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are commited to...

  • Specialist/Trainer Warranty Audits

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    In partnership with one of our clients, a leading German automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.Company Description:They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are committed to...

  • Specialist/Trainer Warranty Audits

    3 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.Company Description :They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are commited to...

  • Specialist/Trainer Warranty Audits

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position. Company Description : They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are commited to...

  • Specialist/Trainer Warranty Audits

    Há 6 dias

    Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    In partnership with one of our clients, a leading German automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.Company Description: They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.As part of a global group, they are committed to...

  • Specialist/Trainer Warranty Audits

    1 semana atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    Get AI-powered advice on this job and more exclusive features.In partnership with one of our clients, a leading German automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.Company Description:They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport...

  • Commercial Vehicle Audit Specialist

    Há 3 dias

    Lisboa, Lisboa, Portugal Randstad Tempo inteiro

    Randstad is recruiting for a Specialist/Trainer Warranty Audits position in partnership with one of our prestigious clients, a leading German automotive company.About Our ClientOur client is a leading player in the commercial vehicle manufacturing and transport solutions sector.They are part of a strong international team and a global group committed to...

  • Trainer for Vehicle Technology Audits

    Há 7 dias

    Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    We are looking for a highly skilled Trainer for Vehicle Technology Audits to join our team.As a Trainer, you will be responsible for developing and implementing training programs for warranty auditors, conducting training sessions, and evaluating auditor performance.Key qualifications include experience in training design, innovative learning methods, and...

  • Warranty Audit Professional

    Há 2 dias

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    Company OverviewRandstad is a leading global provider of flexible work arrangements and the largest staffing agency in the world. Our client, a renowned German automotive company, partners with us to find top talent for their teams.Job DescriptionIn this key role as Warranty Audit Professional, you will play a vital part in identifying vulnerabilities and...

  • Warranty and Training Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    We are looking for a highly skilled Warranty and Training Specialist to join our team.As a Warranty and Training Specialist, you will be responsible for managing warranty audits, developing training measures, and creating needs-based training plans.Key qualifications include experience in warranty audit, training design, and strong communication skills.We...

  • Automotive Warranty Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    In partnership with a leading German automotive company, we are seeking an experienced Automotive Warranty Specialist to join our team.The successful candidate will be responsible for conducting warranty audits at service and service partners, both independently and as part of a team. This will involve implementing current audit processes, developing...

  • Automotive Warranty Expert

    Há 4 dias

    Lisboa, Lisboa, Portugal Randstad Tempo inteiro

    As a key member of the Randstad team, you will work closely with one of our esteemed clients, a leading German automotive company, to fill the role of Specialist/Trainer Warranty Audits.About Our ClientOur client is part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.As part of a...

  • Global Warranty Audit Professional

    Há 7 dias

    Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    We are seeking a Global Warranty Audit Professional to join our team in optimizing end-to-end business processes across finance, human resources, sales support, and procurement.The successful candidate will be responsible for identifying vulnerabilities, risks, and potentials of the warranty process handling, ensuring the quality of auditors, and...

  • Automotive Warranty Audit Professional

    1 dia atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    About the CompanyRandstad is partnering with a leading German automotive company to fill a position for an Automotive Warranty Audit Professional. The company is part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.The company's Global Business Services (GBS) unite is dedicated to...

  • Global Mobility Trainer

    Há 3 dias

    Lisboa, Lisboa, Portugal Randstad Tempo inteiro

    We are seeking a skilled and dedicated professional to join our team as a Specialist/Trainer Warranty Audits in partnership with one of our esteemed clients, a leading German automotive company.About Our ClientOur client is a leading player in the commercial vehicle manufacturing and transport solutions sector.They are part of a strong international team and...

  • Warranty Process Quality Assurance Specialist

    1 dia atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    About the JobWe are seeking a Warranty Process Quality Assurance Specialist to join our team at Randstad Portugal. In this role, you will be responsible for ensuring the quality of our auditors from external service providers through appropriate training and control measures.You will work closely with the Warranty Audit department to identify...

  • Global Warranty Process Specialist

    1 dia atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    Role SummaryWe are seeking an experienced Global Warranty Process Specialist to join our client's team. In this role, you will be responsible for supporting the achievement of adequate cost targets and contributing to an audit-proof warranty application review at a central interface of customer, service, and product quality.Key ResponsibilitiesIdentify and...

  • Warranty Specialist Focus Chargeback

    Há 7 dias

    Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    In partnership with one of our clients, a leading German automotive company, Randstad is recruiting for a Warranty Specialist – Focus Chargeback & Claim Correction position.Company Description: They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.As part of a global...