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Local/Regional Subject Matter Expert

Há 1 mês

Lisboa, Lisboa, Portugal GoGlobal Tempo inteiro
Local/Regional Subject Matter Expert (SME) - Accounting/Tax/Payment/Payroll

The Local/Regional Subject Matter Expert (SME) will play a critical role in supporting the growth and operational excellence of the Global Business Services (GBS) team. This role is designed to provide in-depth technical expertise, ensure compliance with local regulations, and maintain high-quality standards in service delivery. The SME will serve as a client-facing representative, reviewing work, onboarding new services, and addressing client inquiries.

Roles & Responsibilities:

Technical Support and Guidance

  • Provide in-depth technical support to the GBS team, assisting with complex issues related to accounting, payroll, and HR services
  • Act as the go-to expert on local regulations, ensuring GBS operations are compliant with all relevant laws and standards
  • Review and interpret changes in local rules and regulations, advising the team on implications and necessary adjustments

Quality Assurance and Compliance

  • Review the quality and accuracy of deliverables to ensure compliance with local regulatory requirements and internal policies
  • Conduct regular audits and quality checks to maintain high service standards
  • Develop and update Standard Operating Procedures (SOPs) to align with evolving regulatory environments

Client-Facing Support

  • Serve as a point of contact for client inquiries, providing professional and timely responses to address technical and compliance-related questions
  • Participate in client meetings, acting as a trusted advisor to clarify regulatory requirements and address any local compliance concerns
  • Assist in managing client expectations and communicating complex regulatory concepts in an accessible manner

Client Onboarding

  • Support the onboarding of new client services, ensuring a smooth transition and compliance with local requirements
  • Collaborate with the GBS team and other internal stakeholders to define the scope, timelines, and deliverables for new client services
  • Ensure all client documentation and service agreements are compliant and up-to-date before onboarding

Knowledge Sharing and Training

  • Provide training sessions and workshops to the GBS team on local regulatory updates, technical standards, and best practices
  • Create and maintain a knowledge base for local regulations to support continuous learning and skill development

Collaboration and Support

  • Work closely with the GBS team, regional directors, and other SMEs to ensure cohesive service delivery
  • Collaborate with internal stakeholders to identify growth opportunities and contribute to strategic initiatives

Key Requirements

  • Minimum 5 years of experience in a similar role with a strong understanding of local regulations.
  • Bachelor's degree in Accounting, Finance, or a related field.
  • Recognized professional accounting qualification (e.g. CPA, ACCA) will be added advantage.
  • Demonstrated expertise in regulatory compliance and local tax, payment, or accounting standards.
  • Proven experience in a client-facing role, with strong communication and interpersonal skills.
  • Strong technical acumen in local accounting, tax and payment regulations.
  • Exceptional attention to detail and commitment to quality.
  • Proficiency in analyzing and interpreting complex regulations and compliance requirements.
  • Effective problem-solving skills and the ability to provide strategic solutions.
  • Strong client management and stakeholder engagement skills.
  • Ability to work independently and manage multiple priorities in a dynamic environment.
  • Fluency in local language and English is required.

ABOUT US

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

Business & Corporate Services provided:

  • Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
  • HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
  • Finance Solutions: Accounting & Tax

For more information, please visit GoGlobal.com.

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