Customer Advisor
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Customer Advisor (French Speaking)
Locations: Braga & Aveiro, Portugal (Brick & Mortar / On-site)
Target Market: French Market
Relocation: None (Local candidates only)
Are you fluent in French, sales-oriented, and looking to build a career in the banking and financial sector? We are hiring French-Speaking Customer Advisors to join on-site teams in Braga and Aveiro
In this role, you will handle customer inquiries regarding credit products, assess financing requests, and deliver tailored financial solutions for a major international financial brand.
Key Responsibilities:
- Handle inbound inquiries by phone regarding existing credit products and new financing requests.
- Assess customer needs, provide reassurance, and recommend tailored financing solutions.
- Maximize inbound and outbound interactions by identifying and developing commercial opportunities.
- Build and maintain strong, long-term customer relationships following strict standards of excellence.
- Manage customer accounts and documentation with high accuracy, integrity, and confidentiality.
Candidate Requirements:
- Mandatory: Native or C2-level proficiency in French.
- Mandatory: Previous experience in sales OR a strong sales aptitude/commercial mindset.
- Previous contact center or customer service experience is a strong advantage.
- Excellent communication skills, active listening, and problem-solving abilities.
- Resilience, adaptability, and the ability to work under pressure in a team environment.
Location & Eligibility Criteria (Strict):
- Must currently reside in Portugal.
- Must live in or near Braga or Aveiro (within a 50 km radius of the office).
- Please note: No relocation package or accommodation assistance is provided. Candidates requiring relocation or living outside the specified radius will not be considered.
What Is Offered:
- Daily Meal Allowance (€7.63 per worked day).
- Comprehensive training and integration into a global financial sector setup.
- Stable local employment opportunity in a dynamic team environment.
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