CRM Operations Specialist — Flexible, Data-Driven Support
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Amgen is seeking a CRM Operations Specialist to provide first-line support for Veeva CRM and related business questions across Outside US with a focus on ELMAC. You will collaborate with stakeholders and IT to distinguish business requests from defects, handling data loads, exports, surveys, and user setups.
You will document outcomes, improve processes, and help onboard new Business Analysts while maintaining up-to-date guides and reference materials.