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Service Development Director, Enterprise Service Excellence
4 semanas atrás
Director, Enterprise Services Excellence Team
We are seeking a highly skilled and experienced Director to join our Enterprise Services Excellence Team (ESXT). As a key partner across BCG's ES Service Lines, you will be responsible for instilling a sophisticated analytics-based service management infrastructure, overseeing large change programs, driving ES business growth, and advancing people-centric learning & development initiatives.
The successful candidate will lead business case formulation for new/expanded ES Service Lines and provide strategic insights through data analysis, visualizations, and compelling narratives that spur action. You will work closely with the ES Managing Director / Partner and the ES Service Excellence Senior Director to drive critical thinking and challenge ES Service Line Leaders to articulate and measure the essence of the value that ES delivers.
About Us:
Boston Consulting Group (BCG) pioneered strategy consulting more than 50 years ago and continues to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society.
Your Responsibilities:
Formulate business cases for new or expanding ES Service Lines
Support ES Service Line Leaders in defining, measuring, and articulating their Service Lines' value propositions through compelling, data-driven narratives
Drive critical thinking and challenge ES Service Line Leaders to articulate and measure the essence of the value that ES delivers
Collaborate with the Enterprise Services Leadership Team (ESLT), to support their agenda and drive value for BCG
You're Good at:
Listening carefully and thinking independently
Communicating in a mature and thoughtful manner
Structuring and analyzing information
Considering how complex services drive value for BCG
Working collaboratively with many customers and stakeholders
Remaining perceptive and willing to quickly familiarize yourself with new topics
Maintaining assertiveness and results-orientation
Acting with openness and professionalism
Exercising good business judgment and a collaborative style
Synthesizing and visualizing complex data strategically
What You'll Bring:
Experience in business development, consulting, corporate services, or internal strategy
Proven ability to develop, sell, and implement service solutions within large organizations
Background in consulting, shared services, professional services, or corporate operations is preferred
Who You'll Work With:
BCG Leadership, including Managing Directors and Partners
Leaders across BCG's Enterprise Services business
Stakeholders in Finance, HR, IT, and other areas of the business
