Blu Selection | Customer Solution Specialist

Há 18 horas


Lisbon, Portugal Blu Selection Tempo inteiro
Our client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+ nationalities and offices across Europe and the US, they continue to grow, having become one of Estonia’s leading tech companies. Our client is looking for a Customer Solutions Specialist to join their Lisbon office and provide top-notch support to German-speaking clients. This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues. They seek someone passionate about helping others and making a positive impact. What's in it for you?

A value-driven, people-first company culture A diverse team of colleagues from over 50 countries, with offices across Lisbon, Prague, New York, Berlin, and more A hardworking team that knows how to have fun while getting things done Freedom to share ideas and execute them with the full support of the team Flexible working hours for a balanced professional and personal life Numerous opportunities for personal and professional growth with internal and external training A salary of 18K a year excluding a monthly bonus up to 13%, a daily meal voucher, a shift allowance of 15% on the base salary and 1500 euro's a year for transportation, technology, health or child care, etc. The ability to work hybrid A permanent contract Our client is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all employees, regardless of background Your responsibilities and impact working as a Customer Solutions Expert will be:

Responding to customer inquiries via live chat and phone in a friendly and efficient manner Collaborating with product management and engineering teams to stay up-to-date on the latest features Troubleshooting customer issues and providing suitable solutions Work closely with other departments to make sure the customers issue is solved Helping turn both new and existing customers into loyal users Skills, experiences and interests you need to succeed in this role:

Fluency in German and English (additional languages such as Portuguese, French, or Spanish are a plus) At least one year of experience in a customer-facing role Excellent interpersonal and communication skills Ability to multitask and manage several customer conversations simultaneously Basic knowledge of sales processes (e.g., lead tracking, reporting) Familiarity with email systems and CRM tools (Salesforce, Zoho, etc.) is an advantage Confidence in using helpdesk platforms like Intercom, Freshdesk, or Zendesk

Interested in joining our client's team? Apply today

  • Lisbon, Portugal Blu Selection Tempo inteiro

    Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Portugal! This on-site role allows you to work in a dynamic environment while enjoying the rich history and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers’ needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Our client thrives on the belief that exceptional people create outstanding products. Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows. With over 100,000 companies in 179 countries relying on their cloud-based solutions, they’ve become...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Our client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime!Your responsibilities and impact as Travel Booking Specialist will be: In this position, you will...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as Technical Customer Advisor: Provide support on customers by...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You are interested in finances and want to improve your knowledge into that field? You are looking for a new challenge abroad? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Embark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a B2B Customer Service Agent will...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    This on-site role offers the opportunity to join an innovative team while living in one of Europe’s most vibrant and beautiful countries. What You’ll Be Doing As a Customer Support Representative, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat. Troubleshoot and resolve customer issues, ensuring...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you ready for a new life and work experience? Are you looking for a job at a well-recognized company that enables you to develop new skills? Do you want to work for a People Company with a dynamic and multicultural environment? Then stop looking! Your responsibilities and impact as a customer service agent will be: Supporting our client by helping...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Customer Support Representative in Portugal! This on-site role allows you to balance work and life while contributing to a dynamic, customer-focused team. What You’ll...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Looking for a job abroad and having a technical affinity? We have the perfect opportunity for you. As Technical Logistics Support, you can help others with your solution-oriented way of working while living in one of the most vibrant cities in Europe. Your responsibilities and impact as a Technical Logistics Support will be: Supporting clients’...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Technical Consultant will be:Providing support to customers by responding to inbound requests and document relevant case informationAssisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channelsAdapting the brand's voice and tone for interactions on both private...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    This role is not your typical customer service position; it's a sales role that requires prior sales experience and expertise in cold calling. As a B2B Outbound Sales Agent, your primary responsibility will be to promote and sell products and solutions to businesses of various sizes and industries. Your responsibilities and impact as a B2B Outbound Sales...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Advisor will be: Being well informed about the industry and the company’s operation you will be working forProviding the best possible answers and solutions by phone, e-mails or social networks to concerns and requests from our client’s customersRemaining calm and clear facing customers’ concernsBeing able...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Customer Service Solutions provider in the world and they are looking for motivated candidates to...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    We are searching for enthusiastic Customer Support/ Back Office professionals wanting to discover Portugal and help the customers.Are you someone who wishes to live Portugal? Explore Lisbon? Then do not hesitate to join the team! Your responsibilities and impact as Customer Support/Back-Office will be:Supporting clients’ activities by offering world-class...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Lisbon is calling! Are you interested in the field of medicine? Would you like to help cure people? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? Be part of an international team in the amazing Lisbon!Your responsibilities and impact...