Blu Selection | Customer Solutions Expert
Há 18 horas
Our client is looking for a Customer Solutions Specialist to join their Lisbon office and provide top-notch support to French-speaking clients. This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues. They seek someone passionate about helping others and making a positive impact.
Your responsibilities and impact working as a Customer Solutions Expert will be: Responding to customer inquiries via live chat and phone in a friendly and efficient manner Collaborating with product management and engineering teams to stay up-to-date on the latest features Troubleshooting customer issues and providing suitable solutions Helping turn both new and existing customers into loyal users REQUIREMENTS
Skills, experiences and interests you need to succeed in this role: Fluency in French and English (additional languages such as Portuguese, German, or Spanish are a plus) At least one year of experience in a customer-facing role Excellent interpersonal and communication skills Ability to multitask and manage several customer conversations simultaneously Basic knowledge of sales processes (e.g., lead tracking, reporting) Familiarity with email systems and CRM tools (Salesforce, Zoho, etc.) is an advantage Confidence in using helpdesk platforms like Intercom, Freshdesk, or Zendesk OFFER
What's in it for you? A value-driven, people-first company culture A diverse team of colleagues from over 50 countries, with offices across Lisbon, Prague, New York, Berlin, and more A hardworking team that knows how to have fun while getting things done Freedom to share ideas and execute them with the full support of the team Flexible working hours for a balanced professional and personal life Numerous opportunities for personal and professional growth with internal and external training A competitive salary package with excellent benefits (annual bonus, health insurance, meal allowance, flexible benefits for transport, technology, etc.) Our client is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all employees, regardless of background.
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Blu Selection | Dutch speaking client expert
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroTake the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Become part of a global leader in technology and services as a Customer Support Representative in Portugal! This on-site position gives you the chance to work in a professional and supportive environment in one of...
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Blu Selection | Customer Solution Specialist
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
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Lisbon, Portugal Blu Selection Tempo inteiroThis on-site role offers the opportunity to join an innovative team while living in one of Europe’s most vibrant and beautiful countries. What You’ll Be Doing As a Customer Support Representative, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat. Troubleshoot and resolve customer issues, ensuring...
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Lisbon, Portugal Blu Selection Tempo inteiroRiverdale, Orange is the new Black, Stranger Things, 13 Reasons why. Are you common with the stories or have you even binge watched these series? Do you want to work with a company which is currently shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon! You would work in a fast-paced and high performing...
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Blu Selection | B2B Customer Care Specialist
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroOur client thrives on the belief that exceptional people create outstanding products. Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows. With over 100,000 companies in 179 countries relying on their cloud-based solutions, they’ve become...
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Blu Selection | Logistics Customer Advisor
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroAre you ready for a new life and work experience? Are you looking for a job at a well-recognized company that enables you to develop new skills? Do you want to work for a People Company with a dynamic and multicultural environment? Then stop looking! Your responsibilities and impact as a customer service agent will be: Supporting our client by helping...
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Blu Selection | Online Customer Care Associate
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroAre you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Customer Service Solutions provider in the world and they are looking for motivated candidates to...
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Blu Selection | Customer Advisor in Lisbon
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Customer Advisor will be: Being well informed about the industry and the company’s operation you will be working forProviding the best possible answers and solutions by phone, e-mails or social networks to concerns and requests from our client’s customersRemaining calm and clear facing customers’ concernsBeing able...
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Blu Selection | Customer Care Specialist
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroDo you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers’ needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this...
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Blu Selection | Social Media Customer Advisor
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroAre you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated...
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Blu Selection | Customer Service for Taxi App
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroWe all enjoy getting from one location to another swiftly, of course. Would you like to work for a reputable cab service app to improve the trips of customers? Then apply right away! Your responsibilities and impact as a customer service agent will be: Being a mentor to consumers in different fields (there are several projects)Providing the best possible...
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Blu Selection | Customer Service for Toll Roads
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroLisbon is a very colorful and vibrant city to live in with a rich cultural history! You will be surrounded by friendly people living good vibes and a happy-go-lucky urban life. Is a warm climate all year what you are looking for? Live the sunny beach life next to the Atlantic and have a look at this opportunity! Your responsibilities and impact as a Customer...
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Blu Selection | Customer Support/Back-Office
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroWe are searching for enthusiastic Customer Support/ Back Office professionals wanting to discover Portugal and help the customers.Are you someone who wishes to live Portugal? Explore Lisbon? Then do not hesitate to join the team! Your responsibilities and impact as Customer Support/Back-Office will be:Supporting clients’ activities by offering world-class...
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Blu Selection | Technical Customer Advisor
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as Technical Customer Advisor: Provide support on customers by...
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Customer Solutions Expert
Há 2 dias
Lisbon, Portugal Blu Selection Tempo inteiroOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
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Blu Selection | Medical Customer Service
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroLisbon is calling! Are you interested in the field of medicine? Would you like to help cure people? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? Be part of an international team in the amazing Lisbon!Your responsibilities and impact...
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Blu Selection | Financial Customer Support
Há 18 horas
Lisbon, Portugal Blu Selection Tempo inteiroYou are interested in finances and want to improve your knowledge into that field? You are looking for a new challenge abroad? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your...
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Lisbon, Portugal Blu Selection Tempo inteiroAre you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Your responsibilities and impact as a Digital Marketing Customer Advisor will be: Provide support to customers via chat, email and...
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Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Automotive Customer Support will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products Identify, reply and solve customer’s requests via phone, email, and chatProviding professional customer service solutions over the phone,...
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Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Service Agent. will be: Your mission is to support clients’ activities by offering world-class service to their customers. You will work for one of the most well-known companies in the telecommunication sector. Your tasks will include: Answering incoming queries from customersIdentifying issues and providing...