Commercial Agent
Há 3 dias
THE ROLE As Commercial Agent - German Speaker, you will be part of the Customer Excellence team and will interact and engage with our customers. By getting this position you will be responsible for guiding the customers throughout the Indie Campers journey, assisting potential customers that are willing to spend their time on holidays in a life-changing experience, and helping them to complete reservations. You will also manage the customer enquiries about our product and services. You will do this by contacting leads and potential customers already interested in our vehicles by phone and email, in their native language. In doing so, you will contribute to the company's success by having a modern fleet for rental available and ensuring its financial performance.WHAT WILL YOU WORK ON?Address and provide support to customers across different channels of communication: phone support, email, live chat, and social media (written and verbal communication);Comply with SLAs and ensure all assigned tickets are resolved well within the deadline (KPIs);Provide the best product and service according to customer profile;Keep records of customer interactions, process customer accounts, and file documents;Assist with up-selling and cross-selling in order to provide the best customer experience, with a focus on completing the reservations along with the customers;Use your analytical skills to manage reservations in our platform ensuring an accurate booking sheet with correct data;Provide insights to management to improve customer experience and improve established processes and procedures;Work along with other teams, ensuring clear communication and accurate workflows.WHO ARE WE LOOKING FOR?More than 1 year of experience in customer support roles (contact center sales preferred);Available to work in rotative shift (Monday-Sunday from 7am until 10pm);Fluent in English (mandatory) and German (Native level);Familiarity with CRM systems and practices;Comfortable answering incoming phone calls and responding to customers online;Customer service – Strong customer service skills because this is a customer-oriented role;Computer skills – Proficient in using reservation systems tools + managing customer data;Problem-solving skills – Ensure reservation process runs smoothly;Multitasking – Answering incoming phone calls + respond to online inquiries simultaneously.THE INDIE COMMITMENTA dynamic position in a young, fast-growing and innovative companyContinuous training and coaching to develop your skillsCompetitive package including private health insurance, Indie Benefits and book free road trips European-wide (subject to availability)International and informal work environment located in the heart of Lisbon.Are you ready to go Indie?
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Sales Commercial
Há 1 mês
Lisboa, Lisboa, Portugal Precise Tempo inteiroWe are looking for a Sales Commercial to join our client's team. Our client is a deposit and payment systems developer with offices in Lisbon. ResponsibilitiesAs a Sales Commercial, you will be responsible for managing the commercial area of the company reporting directly to the administration. You will focus on product selling and managing the maintenance...
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Sales Commercial
3 semanas atrás
Lisboa, Lisboa, Portugal Precise Tempo inteiroWe are looking for a Sales Commercial to join our client's team. Our client is a deposit and payment systems developer with offices in Lisbon. ResponsibilitiesAs a Sales Commercial, you will be responsible for managing the commercial area of the company reporting directly to the administration. You will focus on product selling and managing the maintenance...
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Commercial Agent
1 semana atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLE As Commercial Agent - German Speaker, you will be part of the Customer Excellence team and will interact and engage with our customers. By getting this position you will be responsible for guiding the customers throughout the Indie Campers journey, assisting potential customers that are willing to spend their time on holidays in a...
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Commercial Support Agent
4 semanas atrás
Lisboa, Portugal Alphanumeric Systems Tempo inteiroAlphanumeric is hiring COMMERCIAL SUPPORT SPECIALISTS. This is a high-volume contact center and the ideal candidate must deliver an optimized customer service experience in a personalized manner to answer inquiries relating to US commercial, and general inquiry type questions. The role also includes being able to identify potential Adverse Events (AEs)...
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Commercial Support Agent
3 semanas atrás
Lisboa, Portugal Alphanumeric Systems Tempo inteiroAlphanumeric is hiring COMMERCIAL SUPPORT SPECIALISTS. This is a high-volume contact center and the ideal candidate must deliver an optimized customer service experience in a personalized manner to answer inquiries relating to US commercial, and general inquiry type questions. The role also includes being able to identify potential Adverse Events (AEs)...
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Commercial Agent
1 semana atrás
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...
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Commercial Support Agent
1 semana atrás
Lisboa, Lisboa, Portugal Alphanumeric Systems Tempo inteiroAlphanumeric is hiring COMMERCIAL SUPPORT SPECIALISTS. This is a high-volume contact center and the ideal candidate must deliver an optimized customer service experience in a personalized manner to answer inquiries relating to US commercial, and general inquiry type questions. The role also includes being able to identify potential Adverse Events (AEs) and...
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Agent Commercial Installations Photovoltaïques
2 meses atrás
Lisboa, Portugal Ubinaweb, Lda. Tempo inteiroUbinaweb (Lisbonne) complète son équipe commerciale dans le cadre de son partenariat avec le groupe Le Solariste (Paris) et l’entreprise Voltface Grand Est (Mulhouse). Démarchage (appels) vers la France exclusivement. Vous évoluerez dans un marché très porteur et plein d’avenir : les installations photovoltaïques. Nos installations sont...
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Agent Commercial Installations Photovoltaïques
1 semana atrás
Lisboa, Lisboa, Portugal Ubinaweb, Lda. Tempo inteiroUbinaweb (Lisbonne) complète son équipe commerciale dans le cadre de son partenariat avec le groupe Le Solariste (Paris) et l'entreprise Voltface Grand Est (Mulhouse).Démarchage (appels) vers la France exclusivement.Vous évoluerez dans un marché très porteur et plein d'avenir : les installations photovoltaïques.Nos installations sont extrêmement...
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Commercial Agent
1 semana atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our travel platform, we have...
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Sccm Consultant
Há 3 dias
Lisboa, Portugal Cohen Commercial Management Llc Tempo inteiro.Descrição: Enquanto analista de gestão de patches, desenvolverá calendários de manutenção, implementará actualizações de software e monitorizará as implementações para os clientes. Ajudará também a manter as colecções/conjuntos de actualizações, completando as mudanças, adições e alterações a pedido do cliente. Principais Tarefas e...
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Sccm Consultant
Há 3 dias
Lisboa, Portugal Cohen Commercial Management Llc Tempo inteiroDescrição:Enquanto analista de gestão de patches, desenvolverá calendários de manutenção, implementará actualizações de software e monitorizará as implementações para os clientes.Ajudará também a manter as colecções/conjuntos de actualizações, completando as mudanças, adições e alterações a pedido do cliente.Principais Tarefas e...
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Agente Commerciale B2B Ibrido Lunedì-venerdì
3 semanas atrás
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SCCM Consultant
1 semana atrás
Lisboa, Lisboa, Portugal Cohen Commercial Management LLC Tempo inteiroDescrição: Enquanto analista de gestão de patches, desenvolverá calendários de manutenção, implementará actualizações de software e monitorizará as implementações para os clientes. Ajudará também a manter as colecções/conjuntos de actualizações, completando as mudanças, adições e alterações a pedido do cliente.Principais Tarefas e...
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Marketplace Agent
2 semanas atrás
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Reservation Agent
1 semana atrás
Lisboa, Lisboa, Portugal Minor Hotels Portugal, S.A. Tempo inteiroThe Central Reservation Office of Grupo Minor Hotels is recruiting a Reservation Agent (M/F) fluent/native or bilingual in English and other languages such as:DutchGermanFrenchItalianSpanishIf you want to be part of a great hotel chain, this opportunity is for youProfile Training in Hotel Management, Tourism or similar (preferential factor); Sales skills...
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Reservation Agent
Há 7 dias
Lisboa, Portugal Minor Hotels Portugal, S.A. Tempo inteiroThe Central Reservation Office of Grupo Minor Hotels is recruiting a **Reservation Agent (M/F) fluent/native or bilingual** in English and other languages such as: **Dutch** **German** **French** **Italian** **Spanish** If you want to be part of a great hotel chain, this opportunity is for you! Profile - Training in Hotel Management, Tourism or similar...
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Manager Sales
2 meses atrás
Lisboa, Portugal Vodafone Tempo inteiro**What's in it for you**: To manage resources (human, physical) and activities of Vodafone Direct retail stores and the commercial activity of Vodafone Indirect retail stores in Center&South region (managed by Agents), both in line with the commercial strategy defined by the Consumer Business Unit, in order to achieve sales targets and continuously improve...
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Agent Commercial B2B Hybride Du Lundi Au Vendredi
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Lisboa, Portugal Ventask Group Tempo inteiro**Êtes-vous à la recherche d'un nouveau défi professionnel ? Avez-vous une capacité exceptionnelle à communiquer de manière persuasive ?** **Chez Ventask, nous sommes fiers de notre équipe dévouée spécialisée dans les services de BPO, prête à favoriser une croissance exponentielle avec VOS talents uniques !** **Actuellement, nous sommes à la...
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Agent Commercial B2B Hybride Du Lundi Au Vendredi
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Lisboa, Portugal Ventask Group Tempo inteiroÊtes-vous à la recherche d'un nouveau défi professionnel ? Avez-vous une capacité exceptionnelle à communiquer de manière persuasive ? Chez Ventask, nous sommes fiers de notre équipe dévouée spécialisée dans les services de BPO, prête à favoriser une croissance exponentielle avec VOS talents uniques ! Actuellement, nous sommes à la recherche...