Junior Product Operations
3 semanas atrás
About Zoop:
Zoop is an innovative platform designed to empower creators and their fans through Web3 technology. By offering unique ways for creators to monetize their content and engage deeply with their communities, Zoop is at the forefront of the Creator Economy revolution.
About you:
You're an innovative thinker with a passion for driving the web3 and creator economy forward. Thriving in fast-paced environments, you bring a motivated and organized approach to your work, with a goal-oriented, data-driven mindset that drives impactful outcomes. Quality is your mission, and you proactively take ownership to ensure every task reaches the highest standard. Dedicated and committed, you see projects through from start to finish, collaborating effectively across cross-functional teams. You're also hands-on and skilled at using AI to boost productivity and efficiency.
Your enthusiasm and drive inspire those around you. Challenges don't intimidate you, and you navigate ambiguity with confidence. If you're a doer with the fire to create meaningful change in web3, and you're ready to make the best work of your life, we'd love to connect. Reach out and let's make an impact together.
Job Overview:
As a Junior Product Operations Specialist at Zoop, you will play a key role in supporting the product team by ensuring smooth operations, managing product processes, and helping drive continuous improvement. This role offers an excellent opportunity for individuals looking to build a career in product management and operations within a fast-paced, innovative Web 3 environment.
Key Responsibilities:
Operational Support: Assist the product team in daily operations, including process documentation, product tracking, and reporting.
Coordinate cross-functional activities to ensure alignment and timely delivery of projects.
Manage and update product documentation, including roadmaps, feature specs, and release notes.
Data Analysis & Reporting: Collect, analyze, and interpret data to generate insights that support product decisions and strategy.
Create regular reports to monitor key performance metrics, user feedback, and product health.
Assist in preparing presentations and product performance updates for internal stakeholders.
Process Optimization: Identify and implement process improvements to increase efficiency and optimize the product development lifecycle.
Support the implementation of new tools, processes, and systems that enhance team collaboration and productivity.
Collaborate with the product and engineering teams to streamline workflows and resolve operational bottlenecks.
Product Launch & Rollout: Assist in planning, coordinating, and executing product launches, including communication and coordination with cross-functional teams such as marketing, support, and development.
Ensure smooth rollout of new features by managing the tracking of release timelines and addressing any issues that arise.
Customer & Stakeholder Communication: Act as a liaison between the product team and other internal teams to ensure a clear understanding of product updates and changes.
Assist in gathering and analyzing user feedback, supporting the product team in making data-driven decisions to enhance the user experience.
Market & Competitor Research: Conduct research on industry trends, competitive products, and emerging technologies to inform product strategy.
Assist in benchmarking Zoop's product features against competitors and identifying areas of opportunity for differentiation.
Ideal Candidate Qualifications:
Bachelor's degree in Business, Engineering, Computer Science, or a related field.
1-2 years of experience in product operations, project management, or related roles, preferably in a tech or digital product environment.
Strong analytical skills, with the ability to work with data to generate insights and recommendations.
Excellent organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
Proficiency in project management and productivity tools (e.g., JIRA, Confluence, Asana, or similar).
Strong communication and interpersonal skills, with a collaborative mindset and a proactive attitude.
Familiarity with Web3 technologies and the creator economy is a plus but not required.
Preferred Skills & Experience:
Experience with product management or analytics tools (e.g., Looker, Tableau, Google Analytics) is a plus.
Understanding of agile development processes and experience working with software development teams.
Basic understanding of blockchain, NFTs, or DeFi is a strong plus.
Why Join Zoop?
Be part of a fast-growing startup that is at the forefront of the creator economy and Web3 innovation.
Gain exposure to a wide range of product management and operational activities.
Competitive salary and benefits package.
Opportunity to work with a talented international team in a collaborative and inclusive environment.
Flexible work arrangements and a culture that values creativity, growth, and personal development.
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