![Cross Border Talents](https://media.trabajo.org/img/noimg.jpg)
Escalated Hardware Support Specialist
Há 6 dias
Cross Border Talents is searching for an Escalated Hardware Support Specialist for our client in Lisbon, Portugal. Reporting to the Office Escalated Support Team leader, the Escalated Support Specialist will provide support to Finnish speaking customers, field engineers and business partners engineers for escalated issues.
There is a strong focus on solving issues in a timely and efficient manner, resulting in first call resolution and a high level of customer satisfaction.
As an Escalated Hardware Support Specialist, you will: Developing detailed printer hardware knowledge to a Specialist level Control interactions with customers using persuasion and influencing skills Work under pressure and deal positively with difficult situations Understanding and troubleshooting technical problems Convey sensitivity and a positive approach to customer needs Effective interactive skills and ability to work as part of a team Requirements A-Level Education / Leaving Certificate or equivalent Relevant Technical qualifications Fluent English Fluent Finnish Experience: Minimum of 1 year working in supporting electro-mechanical devices Skill and competency at providing professional technical telephone support Experienced at troubleshooting known/unknown technical queries. Very good knowledge of current range of printing products. A good and detailed knowledge of the Xerographic process A good and detailed knowledge of Colour Printing Theory Personal Skills: Strongly self-motivated to learn new skills to fulfill basic position requirements, to become expert in the position over an extended period of time, and to progress within the organisation. Able to be self-aware and conscientious of meeting all personal, team, & organisation metric targets. Excellent team player with a committed approach to teamwork and customer responsibilities. Able to maintain and project a helpful and courteous attitude in any circumstances. Highly resilient under pressure and adaptable to unforeseen work demands. Benefits Salary and benefits
-
Hardware Technical Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Winprovit Tempo inteiroWe have a challenge for you - Hardware Technical Specialist - 100% On-Site - AlfragideWhat we are looking for: Technical education (Electrical or IT); At least 2 years of relevant experience with hardware diagnostics and repair experience and a basic understanding of electrical and electronic components; Knowledge of networking fundamentals (TCP/IP, HTTP,...
-
German-Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiroGerman-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...
-
IT Support Specialist
3 semanas atrás
Lisboa, Portugal Coverflex Tempo inteiro**About Us**: Compensation is more than a pay-check, and traditional approaches don’t adequately reflect it or the way people work today. We’re on a mission to change that. We see compensation as everything a company gives their people in return for the work they do. It should be easier to understand, offer, manage and spend. Long-term, we’re working...
-
Hardware Support Dutch Speaker
Há 1 mês
Lisboa, Portugal HCL Technologies Tempo inteiroHardware Support Dutch Speaker Lisbon, Portugal (hybrid) / Full-Time - __________________________________________ We are HCLTech, one of the fastest-growing large tech companies in the world and home to 211,000+ people across 52 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The...
-
Hardware Support German Speaker
2 semanas atrás
Lisboa, Portugal HCL Technologies Tempo inteiroHardware Support German Speaker Lisbon, Portugal (hybrid) / Full-Time - __________________________________________ We are HCLTech, one of the fastest-growing large tech companies in the world and home to 211,000+ people across 52 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The...
-
Hardware Support Dutch Speaker
4 semanas atrás
Lisboa, Portugal HCL Technologies Tempo inteiroHardware Support Dutch Speaker Lisbon, Portugal (hybrid) / Full-Time - __________________________________________ We are HCLTech, one of the fastest-growing large tech companies in the world and home to 211,000+ people across 52 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The...
-
IT Support Specialist
3 semanas atrás
Lisboa, Portugal BCIC Swiss Limited Tempo inteiroBCIC Swiss GmBH is looking for On-site IT Support Specialist in Portugal. Now we need an On-site IT Support Specialist (Backfill) in (Lisboa), Portugal for Fulltime position. **Location**: Lisboa Position Responsibilities: a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate...
-
German-Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiroGerman-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks: Communicate with customers using...
-
Europcar - IT Support Specialist
3 semanas atrás
Lisboa, Portugal Damia Tempo inteiro**Europcar is currently hiring a IT Support Specialist** About the role: The IT Support Specialist is responsible for delivering timely technical support to end-users, resolving IT issues, managing IT equipment installation and maintenance, and maintaining an updated inventory for effective equipment lifecycle management. What you'll do: 1. Service...
-
Technical Support Specialist L1
1 semana atrás
Lisboa, Portugal Planet Paymet Tempo inteiroTechnical Support Specialist L1 - Nordic languages page is loaded Technical Support Specialist L1 - Nordic languages Apply remote type Onsite locations Lisbon - Portugal time type Full time posted on Posted Yesterday job requisition id JR07834 The Technical Support Specialist (Network) Level 1 agent provides a turnkey support role to all Planet Hoist Network...
-
Hardware Support Finnish+ Swedish Speaker
2 semanas atrás
Lisboa, Portugal HCL Technologies Tempo inteiroWe are looking for a Technical Customer Support to provide first and second level support to Client’s customers and technicians with related incidents for Production printers and Digital Front End. Advice and assist users solving problems related to software, hardware, and configuration, using the defined channels of service (telephony system, chats, video...
-
Lisboa, Portugal HCL Technologies Tempo inteiroWe are looking for a Technical Customer Support to provide first and second level support to Client’s customers and technicians with related incidents for Production printers and Digital Front End. Advice and assist users solving problems related to software, hardware, and configuration, using the defined channels of service (telephony system, chats, video...
-
Senior It Support Specialists
2 semanas atrás
Lisboa, Lisboa, Portugal All European Careers Tempo inteiroSenior IT Support Specialists - Relocation within Europe We're seeking enthusiastic and adaptable candidates, whoare eager to expand their horizons and gain unparalleled experience in adiverse international environment. This opportunity is ideal for those lookingto build a global network and develop professional skills in a multiculturalsetting. For various...
-
Technical Support Specialist Level 2
1 semana atrás
Lisboa, Portugal Planet Paymet Tempo inteiroTechnical Support Specialist Level 2 page is loaded Technical Support Specialist Level 2 Apply remote type Onsite locations Lisbon - Portugal time type Full time posted on Posted Yesterday job requisition id JR07831 Role Overview The Technical Support Specialist (Network) Level 2 provides a turnkey support role to all Planet Hoist Network installed base...
-
Support Specialist Consultant
3 semanas atrás
Lisboa, Portugal Dellent Consulting Tempo inteiroNeste projeto estarás inserido num ambiente multicultural e com posicionamento global. Com um grande foco no cliente, terás possibilidade de contactar com diversas indústrias e serviços como a Cibersegurança, Desenvolvimento e Manutenção de Aplicações, Cloud, Data & Intelligence, entre outros, sempre trabalhando em soluções end-to-end. Procuramos...
-
Technical Support Specialist
Há 1 mês
Lisboa, Portugal Planet Paymet Tempo inteiroTechnical Support Specialist page is loaded Technical Support Specialist Apply remote type Onsite locations Lisbon - Portugal time type Full time posted on Posted 3 Days Ago job requisition id JR07436 About Us: The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Portugal Planet Paymet Tempo inteiroTechnical Support Specialist page is loaded Technical Support Specialist Apply remote type Onsite locations Lisbon - Portugal time type Full time posted on Posted 3 Days Ago job requisition id JR07436 About Us: The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and...
-
Technical Support Specialist Level 1
1 semana atrás
Lisboa, Portugal Planet Paymet Tempo inteiroTechnical Support Specialist Level 1 - French speaker page is loaded Technical Support Specialist Level 1 - French speaker Apply remote type Onsite locations Lisbon - Portugal time type Full time posted on Posted Yesterday job requisition id JR07852 Role Overview The Technical Support Specialist (Network) Level 1 agent provides a turnkey support role to all...
-
Senior It Support Specialists
Há 1 mês
Lisboa, Portugal All European Careers Tempo inteiroSenior IT Support Specialists - Relocation within Europe We're seeking enthusiastic and adaptable candidates, whoare eager to expand their horizons and gain unparalleled experience in adiverse international environment. This opportunity is ideal for those lookingto build a global network and develop professional skills in a multiculturalsetting. For...
-
Senior It Support Specialists
4 semanas atrás
Lisboa, Portugal All European Careers Tempo inteiroSenior IT Support Specialists - Relocation within Europe We're seeking enthusiastic and adaptable candidates, whoare eager to expand their horizons and gain unparalleled experience in adiverse international environment. This opportunity is ideal for those lookingto build a global network and develop professional skills in a multiculturalsetting. For...