Cash Collection Specialist

3 semanas atrás

Lisboa, Lisboa, Portugal Gi Group Tempo inteiro

.2025-02-11Full timeContrato direto com o cliente----------------------------------------We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector: Nestlé Business Services.They are currently looking to strengthen their team with a Cash Collection Specialist for the German Market (M/F) for the region of Linda-a-Velha, Oeiras, Lisbon.Main responsibilities:· Manage customer/account queries to ensure sales ledger balances are clean on customer account; · Successfulmanagement of due and overdue balances on customer account, maximizing On Time Payment for all Customers; · Notify Markets of uncollectable debt risks & mitigate where possible; · Collectionactivities based on Market Collection Strategy; · Respond toincoming collection concerns from the customer and internal stakeholders; · Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accounts; · Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR's); · Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving; · Execute identified business and internal controls of Collections processes; · Review andpropose updates, through company, to the Standard Routines due to legal or process changes.·Ideal Profile:· Degree in Business, Finance, Economics or similar preferred but not essential; · Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules); · Fluent in English and German; · Good computer skills, including Microsoft Office applications; · Good problem solving and analytical skills; · Positive Thinking, willingness to learn and Team Player attitude required; · Good Organization and Prioritization skills to be able to cope with a fast pace environment; · Strong work ethic and Respectfulness required.We offer:Direct contract with our client.Competitive salary and annual bonus according to your performance.Flex Benefits - you can chose what benefit is more suitable to you.Remote or hybrid work schedule - must live in Portugal.Career progression and possibilities for International Career.Initial and continuing training.We're waiting for youSubmeta já a sua candidaturaOs candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.Gigroup.Com > Política de PrivacidadeCandidatosParte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso

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