Technical Advisor For Search Engine Company

3 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Type of position Full-time position
Key languages Native level of Dutch
Sector Customer Service / Technical support
About our Client Are you passionate about Customer Service? Would you like to work for a leading company in the Search Engine Industry? This company provides its clients with services and systems while ensuring top quality If you speak native Dutch and would like to work in Lisbon, reach out to us
The Offer Assist customers via telephone, email, and chatOffer technical assistance on the platformApply the correct escalation process when necessaryBe an active listener and always available to understand and ask clear questions to help the customerIdentify, study, and propose the best solution to help the customerProvide excellent customer service, ensuring customer satisfaction upon interaction completionGather all relevant information into the system and maintain a high level of serviceRequirements Excellent communication skills in Dutch and intermediate level in EnglishExperience in technical troubleshooting is a plusGenuine caregiver with a problem-solving mindsetAble to multi-task, proactive, and good with time managementComfortable with phone calls, email writing, and social mediaBenefits Salary package with performance bonusesPermanent contractAccommodation provided for a special feeRelocation flight reimbursementInitial training and continuous learning opportunitiesTeam building activitiesGreat office space with plenty of restaurants and shops nearby & a coffee and chatting areaThe Process Submit your application and don't forget to send an updated CVGet a call from our Recruitment SpecialistStart your interview processGet selectedStart your journey
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