
Technical Advisor for Search Engine Company
Há 2 dias
Lisbon, Portugal
Job Category:Other
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EU work permit required:Yes
Job Reference:dabfae0a32
Job Views:45
Posted:23.01.2025
Expiry Date:09.03.2025
Job Description:Type of position: Full-time position
Key languages: Fluent Dutch and English (B2)
Sector: Customer Service / Technical support
About our Client: Are you passionate about Customer Service? Would you like to work for the leading company in the Search Engine Industry? This company provides its clients with services and systems while ensuring top quality If you speak native Dutch and would like to work in Lisbon, reach out to us
The Offer:
- Assist customers via telephone, emails, and chat
- Offer technical assistance on the platform
- Apply the correct escalation process when necessary
- Be an active listener, available to understand and ask clear questions to help the customer
- Identify, study, and propose the best solution to assist the customer
- Provide excellent customer service, ensuring customer satisfaction upon interaction completion
- Gather all relevant information into the system, delivering a high level of service
Requirements:
- Excellent communication skills in Dutch and intermediate level in English
- Experience in technical troubleshooting is a plus
- Genuine care for customers with a problem-solving mindset
- Able to multi-task, proactive, and good with time management
- Comfortable with phone calls, email writing, and social media
Benefits:
- Salary package with performance bonuses
- Permanent contract with a 3-month trial period
- Apartment room provided
- Relocation flight reimbursement after 6 months
- Initial training and continuous learning opportunities
The Process:
- Submit your application and include an updated CV
- Receive a call from our Recruitment Specialist
- Start your interview process
- Get selected
- Start your journey
Additional information:
Employment type: Full-time
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