Technical Support For Smart Home Devices In Lisbon

4 meses atrás


Lisboa, Portugal Blu Selection Tempo inteiro

Your responsibilities and impact as Technical Support for Smart Home Devices will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural team environment alongside a diverse team Skills, qualifications and interests you need to succeed in this role: You are a native French speaker (this is a must) + a good level of English You have experience in technical troubleshooting (1 year mandatory) You are motivated and committed to your work You have no troubles with writing in French You are a team player and willing to work with many other nationalities Sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus What's in it for you? CDI – 3 months of trial period Working hours: Monday to Friday: rotating shifts 8 am to 10 pm; Saturday and Sunday: 8 am to 5 pm. (2 days off rotative) A package in line with the market: 830€ gross / month x 14 months + 120€ gross / month language bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.



  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Blu Selection is seeking a highly motivated Technical Support Specialist for Smart Home Devices to join their team in Lisbon. As a key member of the customer service experience team, you will play a critical role in ensuring exceptional support to customers.About the RoleThis challenging and fast-paced position involves providing technical assistance to...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Technical Support for Smart Home Devices will be:Provide support on customers by responding to inbound requests + document relevant case informationAssist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channelsAdapt the brand's voice and tone for interactions on both...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that alongside well-known brands? Do you want to work for an American multinational technology company that mainly on Internet-related products and services? Tasks Your responsibilities and impact as Technical Support for Smart...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Technical Support for Smart Home Devices will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    You are invited to become part of a multicultural team in an American multinational technology company that specializes in Internet-related products and services. As Technical Support for Smart Home Devices, you will be working alongside well-known brands in a fast-paced environment.Your primary responsibilities as a Technical Support Specialist will...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Technical Support for Smart Home Devices will be:Provide support to customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels.Adapt the brand's voice and tone for interactions...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Technical Support for Smart Home Devices will be:Provide support on customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels.Adapt the brand's voice and tone for interactions on...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    DescriptionYou are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Your responsibilities and impact as Technical Support for...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to work for an American multinational technology company that focuses mainly on Internet-related products and services? Tasks Your responsibilities and impact as Technical Support...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to work for an American multinational technology company that focuses mainly on Internet related products and services? Tasks Your responsibilities and impact as Technical Support...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to work for an American multinational technology company that focuses mainly on Internet related products and services. Tasks Your responsibilities and impact as Technical Support...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    Description You are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Your responsibilities and impact as Technical Support...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Company Overview">The company is a leading provider of innovative solutions for the smart home industry. With a strong focus on customer satisfaction and support, we strive to deliver exceptional experiences for our customers.">Your Future Company">We are a global brand with a rich history, founded by two French entrepreneurs in 2000. Our commitment to...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Your responsibilities and impact as Technical Support for Smart...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    OverviewWe are seeking a highly motivated Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    OverviewWe are seeking a skilled Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and ensuring seamless experiences for our clients.SalaryThe estimated monthly salary for this role is €830 gross, plus a language bonus of €120 gross, and up to...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...