Technical Support For Smart Home Devices
2 semanas atrás
Description
You are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Your responsibilities and impact as Technical Support for Smart Home Devices will be:Provide support on customers by responding to inbound requests + document relevant case informationAssist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channelsAdapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channelsEnsure excellent customer satisfaction through responding in an appropriately and friendly mannerYou will work in a multicultural team environment alongside a diverse team
Requirements
You are a native French speaker (this is a must) + a good level of English You have experience in technical troubleshooting (1 year mandatory)You are motivated and committed to your workYou have no troubles with writing in FrenchYou are a team player and willing to work with many other nationalitiesSales/ Commercial background is a plusPrevious experience in Customer Service or credit recovery experience is a plus
Offer
CDI – 3 months of trial periodWorking hours: Monday to Friday: rotating shifts 8 am to 10 pm; Saturday and Sunday: 8 am to 5 pm. (2 days off rotative)A package in line with the market: 830€ gross / month x 14 months + 120€ gross / month language bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolutionYour Future Company:Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.
Conocimientos:Customer Service Representative, technical support representative, Technical Support Associate, Technical Issue Resolution
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroBlu Selection is seeking a highly motivated Technical Support Specialist for Smart Home Devices to join their team in Lisbon. As a key member of the customer service experience team, you will play a critical role in ensuring exceptional support to customers.About the RoleThis challenging and fast-paced position involves providing technical assistance to...
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Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to work for an American multinational technology company that focuses mainly on Internet-related products and services? Tasks Your responsibilities and impact as Technical Support...
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Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to work for an American multinational technology company that focuses mainly on Internet related products and services. Tasks Your responsibilities and impact as Technical Support...
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Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to work for an American multinational technology company that focuses mainly on Internet related products and services? Tasks Your responsibilities and impact as Technical Support...
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Lisboa, Portugal Blu Selection Tempo inteiroDescription You are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Your responsibilities and impact as Technical Support...
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Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroCompany Overview">The company is a leading provider of innovative solutions for the smart home industry. With a strong focus on customer satisfaction and support, we strive to deliver exceptional experiences for our customers.">Your Future Company">We are a global brand with a rich history, founded by two French entrepreneurs in 2000. Our commitment to...
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Technical Support For Smart Home Devices
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Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...
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Technical Support For Smart Home Devices
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Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Your responsibilities and impact as Technical Support for Smart...
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Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...
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Technical Support For Smart Home Devices
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Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...
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Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...
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Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Technical Support for Smart Home Devices will be:Provide support on customers by responding to inbound requests + document relevant case informationAssist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channelsAdapt the brand's voice and tone for interactions on both...
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Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Technical Support for Smart Home Devices will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both...
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Technical Support For Smart Home Devices In Lisbon
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Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Technical Support for Smart Home Devices will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on...
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Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Technical Support for Smart Home Devices will be:Provide support to customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels.Adapt the brand's voice and tone for interactions...
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Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Technical Support for Smart Home Devices will be:Provide support on customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels.Adapt the brand's voice and tone for interactions on...
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Lisboa, Portugal Webhelp Tempo inteiro**Why join us** Hi, interested in a smart job? If you are passionate about digital assistants, smart homes, or IoT devices, come join our tech-savvy team in Lisbon. You will thrive on working in an innovative community focused on technology and your career development. We are bringing **Tech Support Advisors **on board for one of the most desirable brands...
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Lisboa, Portugal Webhelp Tempo inteiro**Why join us** Hi, interested in a smart job? If you are passionate about digital assistants, smart homes, or IoT devices, come join our tech-savvy team in Lisbon. You will thrive on working in an innovative community focused on technology and your career development. We are bringing **Tech Support Advisors **on board for one of the most desirable brands...
