Sales Account Manager

3 semanas atrás


Lisboa, Lisboa, Portugal Tbwa ChiatDay Inc Tempo inteiro

.Join our Movement and Champion Restaurant CultureAt TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world's favorite restaurants and the broadest community of loyal diners.Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateur Partners has never been easier thanks to our signature products:TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app.At TheFork, we also believe that people truly make the difference.
None of this would be possible without our vibrant Forkies community.
Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: "Come as you are," "Dig in," and "Make it Memorable."TheFork leads the restaurant booking market in Europe and operates in 11 countries.
Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.Responsibilities:Make outbound calls to our current customers to present solutions for their business to ensure they generate significantly more revenue with TheFork month over month.Support, mainly through email and phone, our restaurant customers and help them with their positioning strategy, revenue management, and online marketing.Selling, upselling, and retaining products and customers.Be the primary point of contact and build long-term relationships with customers.Ensure support and training to use our tools.Your KPIs will include (but will not be limited to) and are subject to change based on business needs:Products sold and maintained across your portfolio.Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings.Number and quality of restaurants participating in TheFork Festivals.Competencies:Customer orientation.Emphatic.Dynamic and perseverant person.Oriented results.Good attitude is very important.Who are you:Experience in pitching and selling promotions/deals/flash sales.Experience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800).Experience as a sales representative or account manager.Experience with a restaurant is preferred.Experience in e-commerce is preferred.Native Portuguese and fluent English is a must.What we offer you:An awesome team (not everybody likes our jokes, but we try our best).A permanent contract (that can be useful in life).Flexible working environment (2 days home office per week)



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