Customer Service Representative

Há 5 dias


Lisboa, Lisboa, Portugal Recruiting Company Portugal Tempo inteiro

Lisbon, Lisbon, Portugal
Job Title: Customer Service Representative (French Speaker) Location: Lisbon, Portugal
Start Date: 27th March 2025
Position Overview: We are looking for a dedicated and professional Customer Service Representative to join our team in Lisbon. The ideal candidate will be fluent in French and have a passion for delivering excellent customer service. This is an on-site role with a rotational shift schedule, offering a competitive salary and great benefits.
Responsibilities: Provide high-quality customer service to French-speaking clients, addressing inquiries, troubleshooting issues, and resolving problems in a timely and professional manner.Maintain effective communication with clients through various channels, ensuring customer satisfaction.Work within a rotational shift pattern, which includes weekdays and weekends.Collaborate with team members to ensure the smooth running of daily operations.Ensure compliance with company policies and procedures while delivering exceptional service.Shift Schedule: Monday to Friday: 08:00 AM – 08:00 PM (Rotational)Saturday and Sunday: 08:00 AM – 05:00 PMDays Off: 2 days rotationalCompensation: Mean Allowance: €7.23 per dayTransport Allowance: €20 per monthMeal Allowance: per dayHealth Insurance: Available from day 1 (with a small monthly fee, free after 6 months of contract)Required Qualifications: Fluent in French (written and spoken).Eligibility to work in Portugal (EU ID, Residence Card, or relevant visa).Strong communication skills and a customer-centric mindset.Flexibility to work rotational shifts, including weekends.If you are passionate about customer service and meet the above qualifications, we would love to hear from you
Seniority levelEntry level
Employment typeFull-time

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