Web Product Implementation Specialist F... Lisbon

4 semanas atrás

Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Web Product Implementation Specialist for Google Ads – Italian speakerAre you looking for your next career move working in the tech area as a Web Product Implementation Specialist for Google Ads with Italian?
Join our team and support EMEA based clients by establishing a new service dedicated to client's high profile & critical programs.
What you'll doAs a Web Product Implementation Specialist for Google Ads, you'll communicate with advertisers, internal sales and services teams via phone, email, chat, and video conference;Perform and verify the implementation of web-based products with customers;Give guidance, support and train customers on how to use the products;Establish strong and clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.What you'll needFluent level of written and verbal communication skills in Italian;Good level of written and verbal communication skills in English (minimum B2);Basic knowledge of web markup, including HTML5 and CSS/CSS3;Understand CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar;Technologically capable to quickly learn customer service software applications and process customer implementations that don't necessarily follow a standard template/process;Experience working in a B2B environment, online advertising or ad product experience;Strong communication, customer service, relationship management, troubleshooting and support skills.Apply nowBecome a member of a worldwide team.
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