Dutch Speaking Operations Manager
Há 1 mês
Dutch Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per monthOverview:The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff, streamlining processes, and implementing strategies for operational improvement. The ideal candidate will have extensive experience in the BPO sector, with a deep understanding of customer service operations.Key Responsibilities:Oversee daily operations of the customer service team, ensuring efficient and smooth workflow.Manage and lead a team responsible for voice and non-voice customer service processes.Develop and implement operational strategies to optimize performance.Monitor and maintain key performance indicators (KPIs) for the team, ensuring service excellence.Build and maintain strong relationships with stakeholders.Implement process improvements and ensure adherence to company standards.Collaborate with cross-functional teams and across multiple geographies (Multi-Geo operations).Manage scheduling, including rotational 24/7 shifts, ensuring adequate coverage.Understand and stay updated on trends within the cryptocurrency space (preferred).Qualifications and Skills:Experience: Minimum of 10-12 years of relevant experience in BPO customer processes, including both voice and non-voice operations.Education: Bachelor's degree or equivalent.Geographical Experience: Multi-Geo operational experience is preferred.Leadership Skills: Strong team management and leadership experience.Communication: Excellent communication and interpersonal skills.Stakeholder Management: Proven experience in managing stakeholder expectations.Industry Knowledge: Understanding of cryptocurrency (preferred but not required).Shifts: Must be comfortable working in a rotational 24/7 shift environment.Key Attributes:Strong leadership, analytical, and problem-solving skills.Ability to manage large teams and deliver results in a fast-paced environment.Proficiency in Dutch and English.This is an excellent opportunity for a seasoned operations manager with a passion for customer service and operational excellence to contribute to a dynamic team in a growing market.#J-18808-Ljbffr
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Dutch Speaking Operations Manager
Há 1 mês
Lisboa, Portugal Recruitment Direct Tempo inteiroDutch Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff,...
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Dutch Speaking Operations Manager
Há 1 mês
Lisboa, Portugal Recruitment Direct Tempo inteiroDutch Speaking Operations Manager – Call CentreRiga, LatviaSalary: €4,000 gross per monthOverview:The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff,...
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Dutch Speaking Operations Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroJob Title: Dutch Speaking Operations Manager - Call Centre Riga, LatviaJob Summary: We are seeking a highly experienced Dutch Speaking Operations Manager to lead our customer service team in Riga, Latvia. The successful candidate will have a strong background in operations management, excellent communication skills, and the ability to work in a fast-paced...
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Dutch Speaking Sales Account Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Language Matters Tempo inteiroAbout the Role:We are seeking a highly motivated and results-driven Dutch Speaking Sales Account Manager to join our Cyprus-based team. As a key member of our commercial team, you will be responsible for building and maintaining relationships with our clients to increase retention and client loyalty.Key Responsibilities:Develop and maintain relationships...
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Dutch Speaking Operations Analyst
Há 2 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAt Cross Border Talents, we're on a mission to create a world-class streaming experience that's safe, fair, and enjoyable for everyone. We're looking for a highly skilled Dutch Speaking Operations Analyst to join our team in Santos, Portugal.About the RoleThis is a unique opportunity to be part of a dynamic team that's passionate about delivering exceptional...
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Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro{"h3": "Job Title: Dutch-Speaking Video Content Analyst", "p": "We are seeking a highly skilled Dutch-Speaking Video Content Analyst to join our team at Cross Border Talents. As a key member of our content moderation team, you will play a crucial role in reviewing and processing legal requests related to privacy claims, fraud, forgery, or defamation. Your...
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Dutch Speaking Quality Analyst
7 meses atrás
Lisboa, Portugal Careerxtra Tempo inteiro**Job Title: Dutch-Speaking Quality Analyst - Video Streaming Platform** **Location: Lisbon, Portugal** **We are looking for a talented Dutch-speaking Quality Analyst to join our growing team in the vibrant city of Lisbon, Portugal.** **Position Overview**: As a Dutch-Speaking Quality Analyst, you will play a crucial role in ensuring the seamless delivery...
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Dutch Speaking Customer Advisor
4 meses atrás
Lisboa, Portugal Cross Border Talents Tempo inteiro.Are you a language enthusiast with proficiency in Dutch, excited to explore a vibrant career path? Seize the opportunity to become a Dutch-Speaking Customer Advisor in Lisbon, Portugal, within the dynamic streaming industry! Tailored for individuals passionate about languages, this on-site role welcomes both local talents and international candidates....
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Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Dutch-Speaking Video Content AnalystWe are seeking a highly skilled Dutch-Speaking Video Content Analyst to join our team at Cross Border Talents. As a key member of our content moderation team, you will play a crucial role in reviewing and processing written content to ensure compliance with client policies and guidelines.Key...
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Dutch Speaking Customer Advisor
2 meses atrás
Lisboa, Portugal Eco Plus Solutions Ab Tempo inteiro.Situated in the heart of Lisbon, we are pioneers in the streaming industry, dedicated to delivering exceptional customer advisory services. Our diverse and innovative team thrives on creativity, ensuring that our subscribers receive not just support but also an unparalleled streaming experience. As a Dutch-Speaking Customer Advisor, you'll become an...
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Dutch Speaking Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Talingual Tempo inteiroJob Title: Dutch Speaking Technical Support SpecialistAbout the Role:We are seeking a highly skilled Dutch speaking technical support specialist to join our team in Lisbon, Portugal. As a technical support specialist, you will be the first point of contact for customers via phone, email, and chat, and will be responsible for answering general inquiries and...
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Dutch Speaking Content Moderator
5 meses atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about languages, fluent in Dutch, and ready to immerse yourself in the dynamic field of content moderation?If so, we invite you to embrace the exciting opportunity to join our team as a Dutch-Speaking Content Moderator in the enchanting city of Lisbon!This position is thoughtfully tailored for candidates, whether experienced professionals...
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Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Eco Plus Solutions Ab Tempo inteiroCustomer Service Representative - Dutch SpeakingAt Eco Plus Solutions Ab, we're seeking a highly skilled Customer Service Representative to join our team. As a Dutch-speaking customer advisor, you'll be the primary point of contact for our Dutch-speaking subscribers, providing top-notch support and assistance as they navigate our streaming platform.Key...
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Dutch Speaking Customer Advisor
5 meses atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you a language enthusiast with proficiency in Dutch, excited to explore a vibrant career path?Seize the opportunity to become a Dutch-Speaking Customer Advisor in Lisbon, Portugal, within the dynamic streaming industry!Tailored for individuals passionate about languages, this on-site role welcomes both local talents and international candidates.Immerse...
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Dutch Speaking Insurance Advisor
1 semana atrás
Lisboa, Lisboa, Portugal Elikya Recruitment Tempo inteiroDutch Speaking Insurance AdvisorAre you a native Dutch speaker looking for a challenging role in customer service? We have an exciting opportunity for a Dutch speaking insurance advisor to join our team at Elikya Recruitment in Lisbon, Portugal.About the CompanyElikya Recruitment is a leading recruitment agency specializing in insurance and finance jobs. We...
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Dutch Speaking Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Elikya Recruitment Tempo inteiro**Dutch Speaking Customer Service Representative Opportunity**Are you a native Dutch speaker looking for a challenging role in customer service? Do you have excellent communication skills and a passion for helping others? We have an exciting opportunity for a Dutch Speaking Customer Service Representative to join our team at Elikya Recruitment in Lisbon,...
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Dutch Speaking Telesales Agent
Há 20 horas
Lisboa, Portugal Recruitment Direct Tempo inteiroDutch Speaking Telesales Agent - Office basedBarcelona, SpainThis is a Monday to Friday role, 40 hours per week.Excellent opportunity to join this leading company in their industry.This role involves outbound sales calls to retailers - b2b, contacting potential customers to persuade them to purchase the company products.Candidates must speak fluent English...
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Dutch Speaking Customer Advisor
4 meses atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you a language enthusiast with proficiency in Dutch, excited to explore a vibrant career path? Seize the opportunity to become a Dutch-Speaking Customer Advisor in Lisbon, Portugal, within the dynamic streaming industry! Tailored for individuals passionate about languages, this on-site role welcomes both local talents and international candidates....
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Dutch Speaking Recruiter
5 meses atrás
Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro**Hey there, future Dutch Speaking Recruiter!**: We at Patrique Mercier Recruitment are on the lookout for a Dutch speaking star to join our small but mighty team! We're shaking things up in the recruitment world, connecting top talent with exciting career opportunities across Europe. We work with clients in a variety of sectors, from gaming to healthcare,...
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Dutch Speaking Customer Support Representative
7 meses atrás
Lisboa, Portugal Careerxtra Tempo inteiro**Job Title: Dutch-Speaking Customer Support Representative** **Location: Lisbon, Portugal** **Company Overview**: Careerxtra is a dynamic and rapidly growing Recruitment company, We are dedicated to providing exceptional recruitment services. **Position Overview**: We are seeking a skilled and enthusiastic Dutch-speaking Customer Support Representative...