Assistant Aura Manager
2 meses atrás
Area: Guest Experience and Customer Service
Location: Lisboa, PT
"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Discover some of the benefits we offer: My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.ME Lisbon is a luxury hotel located in the heart of Lisbon, known for its modern design and excellent service. It offers a unique experience for both business and leisure travelers.
Your mission: Under the supervision of the Aura Manager, the Assistant Aura Manager is responsible for the organization, responsibility, and management of the entire Aura department (Guest Experience), ensuring continuous compliance with the highest standards.
What You Will Do Ensure the customer experience, personalizing their stay, anticipating their needs and exceeding their expectations.Support in the implementation of the different customer experience management tools, as well as monitor and support in the analysis of the results of the Voice of the Customer, ensuring compliance with the goals set and supporting in the creation of improvement plans if necessary.Manage customer incidents, following the established protocols.Supervise and coordinate the activities of the housekeeping staff, ensuring that standards of cleanliness and presentation are met.Assist the Aura Manager in planning and assigning daily tasks, including inventory management of supplies and equipment.Coordinate with other departments, such as the front desk and Housekeeping, to address guest needs and requests efficiently.Train and develop Aura department staff, ensuring they are trained in hotel policies and procedures.Ensure compliance with health and safety standards in all work areas.Participate in the evaluation of staff performance and provide constructive feedback.What We Are Looking For Minimum 2/3 years of experience in the role.High level of Portuguese and good English is a plus.Hospitality degree.Leadership, personnel management, and decision-making skills.Quality and customer service oriented.At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible. If you want to be "Very Inspiring People", follow us on:
#J-18808-Ljbffr
-
Assistant Aura Manager
2 meses atrás
Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroJob Summary: We are seeking a highly skilled and experienced Assistant Aura Manager to join our team at Meliá Hotels International S.A. (Meliá). As an Assistant Aura Manager, you will be responsible for ensuring the highest standards of customer experience and satisfaction. You will work closely with the Aura Manager to implement customer experience...
-
Assistant Aura Manager
2 meses atrás
Lisboa, Portugal Melia Hotels International Tempo inteiro**_“The world is yours with Meliá”_** Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family **Discover some of the benefits we offer**: - **My MeliáRewards**: Participate in our...
-
Aura Host
2 meses atrás
Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroAura Host (Guest Experience Agent) - ME LisbonArea: Guest Experience and Customer ServiceLocation: Lisboa, PT"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global...
-
Aura Host
2 meses atrás
Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroAura Host (Guest Experience Agent) - ME Lisbon Area: Guest Experience and Customer ServiceLocation: Lisboa, PT"The world is yours with Meliá"Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global...
-
Aura Host
2 meses atrás
Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroAura Host (Guest Experience Agent) - ME LisbonArea: Guest Experience and Customer ServiceLocation: Lisboa, PT"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global...
-
Aura Host
2 meses atrás
Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroAura Host (Guest Experience Agent) - ME Lisbon Area: Guest Experience and Customer ServiceLocation: Lisboa, PT"The world is yours with Meliá"Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global...
-
Aura Host
2 meses atrás
Lisboa, Portugal Melia Hotels International Tempo inteiro**_“The world is yours with Meliá”_** Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family **Discover some of the benefits we offer**: - **My MeliáRewards**: Participate in our...
-
Assistant Store Manager
3 meses atrás
Lisboa, Portugal Spencer'S & Spirit Halloween Tempo inteiroHourly rate ranges from $17.19 - $17.89 per hour and is dependent upon qualifications and experience.Brand: Spirit HalloweenPosition: Assistant Store ManagerThe Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up, and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store...
-
Assistant Brand Manager
1 semana atrás
Lisboa, Portugal Adecco Recruitment Tempo inteiroEntra no Mundo do Luxo! Sê Assistant Brand Manager para Marcas Icónicas de Relojoaria e Joalharia!Estás pronto/a para trabalhar numa empresa de referência no setor da relojoaria e Joalharia de luxo? Procuramos um Assistant Brand Manager com paixão pela organização, marketing e excelência. Se tens atenção ao detalhe e gosta de desafios, esta...
-
Assistant Store Manager
6 meses atrás
Lisboa, Portugal Spencer'S & Spirit Halloween Tempo inteiroHourly rate ranges from $17.19 - $17.89 per hour and is dependent upon qualifications and experience.Brand - Spirit HalloweenThe Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved...
-
Assistant Manager
6 meses atrás
Lisboa, Portugal Triangulu Tempo inteiroA TRIANGULU, empresa de Recursos Humanos, encontra-se a recrutar Assistant Manager (M/F) para prestigiada empresa multinacional no ramo da fast-food, para loja no Areeiro, Lisboa. Missão: - Dar suporte ao gerente de loja na gestão operacional e na liderança da equipa. - Garantir o cumprimento dos procedimentos operacionais: segurança e qualidade...
-
Assistant Manager
6 meses atrás
Lisboa, Portugal Triangulu Tempo inteiroA TRIANGULU, empresa de Recursos Humanos, encontra-se a recrutar Assistant Manager (M/F) para prestigiada empresa multinacional no ramo da fast-food, para loja em Odivelas. Missão: - Dar suporte ao gerente de loja na gestão operacional e na liderança da equipa. - Garantir o cumprimento dos procedimentos operacionais: segurança e qualidade alimentar;...
-
Assistant Manager
6 meses atrás
Lisboa, Portugal Triangulu Tempo inteiroA TRIANGULU, empresa de Recursos Humanos, encontra-se a recrutar Assistant Manager (M/F) para prestigiada empresa multinacional no ramo da fast-food, para loja em Oeiras Missão: - Dar suporte ao gerente de loja na gestão operacional e na liderança da equipa. - Garantir o cumprimento dos procedimentos operacionais: segurança e qualidade alimentar;...
-
Assistant Manager
6 meses atrás
Lisboa, Portugal Triangulu Tempo inteiroA TRIANGULU, empresa de Recursos Humanos, encontra-se a recrutar Assistant Manager (M/F) para prestigiada empresa multinacional no ramo da fast-food, para loja em Loures. Missão: - Dar suporte ao gerente de loja na gestão operacional e na liderança da equipa. - Garantir o cumprimento dos procedimentos operacionais: segurança e qualidade alimentar;...
-
**Guest Experience Ambassador**
Há 1 mês
Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroJob Summary: We are seeking a highly skilled Assistant Aura Manager to join our team at ME Lisbon, a luxury hotel in the heart of Lisbon. As a key member of the Aura department, you will be responsible for ensuring that our guests have a memorable and exceptional experience.About the Role:Ensure the customer experience by personalizing their stay,...
-
Outlet Manager
Há 2 dias
Lisboa, Portugal Hyatt Hotels Corporation Tempo inteiroIf you're looking for a career with Apple Leisure Group, please click here to view job postings.If you're looking for a career with our Inclusive Collection, please click here to view job postings.Andaz Lisbon - Outlet Manager / Assistant Food & Beverage ManagerLocation: Lisbon, PortugalPosition: Full-time, Department Head/ManagerSummaryWe are looking for an...
-
Assistant Facilities Manager
4 meses atrás
Lisboa, Portugal JLL Tempo inteiroJLL supports the Whole You, personally and professionally. We are looking for an Assistant Facilities Manager for our Work Dynamics business line. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing...
-
Assistant Manager
Há 1 mês
Lisboa, Lisboa, Portugal Fixando Tempo inteiroAbout the Role: We are seeking a skilled Assistant Manager - Operations to join our team. As an Assistant Manager, you will play a key role in supporting the management team in achieving business objectives. Your primary responsibilities will include:Providing operational support to the management team, including coordinating projects, managing budgets, and...
-
Customer Experience Ambassador
Há 1 mês
Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroJob OverviewAt Meliá Hotels International, we are committed to delivering exceptional guest experiences through our dedicated teams. As an Aura Host, you will play a vital role in ensuring our guests have an unforgettable stay with us. This position involves overseeing the daily operations of the department, working closely with the Aura Manager and...
-
Assistant Restaurant Manager
4 meses atrás
Lisboa, Portugal LaçaroteCater - Trabalho Temporário Tempo inteiroA Laçarotecater, está atualmente em recrutamento e seleção de assistant restaurant manager **Requisitos**: - Gosto pelo trabalho em equipa; - Dinamismo, proatividade e motivação; - Elevado sentido de responsabilidade; - Disponibilidade horária; - Exigido Português e Inglês fluente; - Capacidade de trabalhar sobre pressão; - Capacidade de liderar...
