Technical Service Engineer
4 semanas atrás
BioSystems diseña, desarrolla, fabrica y comercializa soluciones analíticas, creando tanto pruebas de reactivos como instrumentación analítica para laboratorios de diagnóstico in vitro (IVD), así como para fines industriales. Nuestro objetivo es mejorar la salud y el bienestar en todo el mundo.
Para ello, desarrollamos soluciones, basadas en el concepto de "Una Única Salud", para:
Salud ambientalSomos una empresa global, que opera en más de 100 mercados a través de distribuidores y con empresas en 16 países. Esto nos permite estar cerca de las personas usuarias de nuestros productos, brindando la mejor atención posible y asegurando que nuestro servicio técnico llegue a clientes de todo el mundo.
Nuestra oficina para esta posición está ubicada en Lisboa, Portugal, donde operamos desde 1999 con un pequeño pero dedicado equipo de 4 personas, y una sólida cartera de más de 100 clientes.
Buscamos una persona para unirse al equipo de Servicio Técnico dentro del Área de Cliente en BioSystems Portugal, brindando soporte y atendiendo averías y mantenimientos para nuestros clientes en los sectores de salud humana, veterinaria y agroalimentaria.
Buscamos un perfil con orientación al cliente, capacidad de autonomía e iniciativa.
Ofrecemos formación continua adaptada a la experiencia acumulada, con el objetivo de proporcionar soporte a nuestros colaboradores y usuarios, tanto de forma presencial como remota.
Responsabilidades: Proporcionar soporte técnico en la instalación, mantenimiento preventivo y correctivo de las diferentes líneas de equipos.Dar soporte a cliente final, así como a servicios técnicos colaboradores.Ocasionalmente, realizar formaciones online y presenciales.Colaborar en la creación de documentación técnica y material de formación online.Requisitos: Estudios en Ingeniería / Ciclos de FP Grado Superior industrial, mecánica, electrónica, biomédica, biotecnología o similar.Afinidad por Tecnologías de la Comunicación.Disponibilidad para viajar un 70% del tiempo (área Portugal y puntualmente España).Disposición de área de trabajo en casa y cierto espacio para herramientas y/o piezas de recambio, necesarias para el desarrollo de su trabajo.Habilidades y competencias valoradas: Orientación a mejorar la experiencia del cliente.Gran autonomía y responsabilidad para organizar el trabajo.Trabajo en modalidad Home Office, la mayoría del tiempo realizando tareas de mantenimiento y reparación en casa del cliente.Capacidad para gestionar imprevistos y averías en el menor tiempo posible.Conocimientos en TIC (ofimática, aplicaciones multimedia de edición de video e imagen).Jornada laboral completa en una empresa global del sector de la Biotecnología, cuya misión es contribuir a mejorar la salud y el bienestar proveyendo soluciones analíticas diseñadas para ofrecer una buena experiencia de usuario.
Desarrollo profesional en una empresa global.
Entorno empresarial que fomenta la innovación, la participación y el crecimiento.
Horario flexible: 40 horas semanales.
Tipo de contrato: indefinido, con período de prueba de 6 meses.
Coche de empresa y herramientas de Home Office: ordenador portátil, teléfono móvil y otro tipo de herramientas necesarias para el desempeño del trabajo.
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