French Customer Support

4 semanas atrás


Leiria, Portugal Manpowergroup Portugal Tempo inteiro

French Customer Support - from home (M/F) ManpowerGroup is a company dedicated to people, providing the best experience in the employment industry. We are an innovative company with a vision towards the future. We are looking for motivated candidates who want to live this experience. Join this journey with us.ManpowerGroup is recruiting a Customer Support Agent to represent our client's brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will also answer queries across a number of channels including email, chat, and phone.Your responsibilities• Handle and carefully respond to all customer inquiries by email, chat and phone;• Follow up to customer inquiries by taking specific action in a timely manner;• Engage with customers in a friendly and professional manner while actively listening to their concerns;• Aim to resolve issues on the by phone call and be proactive;• Work with other departments together, for example Sales and Marketing.What we are looking for• Superb written and oral communication skills in French (C2 level) and good understating in English (B1 level);• Ability to work independently and in a team environment;• Resilient and calm with an ability to assist customers and drive brand loyalty;• Good listening skills and extreme attention to detail;• Proficiency with desktop computer system and internet skills;• Prior customer service experience;• Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.What we offer• Strong possibility of career progression;• Family environment, small teams, regulated working hours;• Initial and continuous training;• Work contract – Full time position;• Opportunity to work in a multicultural environment.Mandatory requirements• Fiber internet (high speed internet) – NO WIFI AVAILABLE ON ENTHERNET CABLE;• Peaceful working space area;Location: From homeIf you are interested, please send your cv to us.


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