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French Customer Support
1 semana atrás
French Customer Support - from home (M/F) ManpowerGroup is a company dedicated to people, providing the best experience in the employment industry.
We are an innovative company with a vision towards the future. We are looking for motivated candidates who want to live this experience. Join this journey with us.ManpowerGroup is recruiting a Customer Support Agent to represent our client's brands by delivering outstanding customer service queries with clarity, passion and enthusiasm.
The agent will also answer queries across a number of channels including email, chat, and phone.Your responsibilities
- Handle and carefully respond to all customer inquiries by email, chat and phone;
- Follow up to customer inquiries by taking specific action in a timely manner;
- Engage with customers in a friendly and professional manner while actively listening to their concerns;
- Aim to resolve issues on the by phone call and be proactive;
- Work with other departments together, for example Sales and Marketing.
- Superb written and oral communication skills in French (C2 level) and good understating in English (B1 level);
- Ability to work independently and in a team environment;
- Resilient and calm with an ability to assist customers and drive brand loyalty;
- Good listening skills and extreme attention to detail;
- Proficiency with desktop computer system and internet skills;
- Prior customer service experience;
- Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.
- Strong possibility of career progression;
- Family environment, small teams, regulated working hours;
- Initial and continuous training;
- Work contract – Full time position;
- Opportunity to work in a multicultural environment.
- Fiber internet (high speed internet) – NO WIFI AVAILABLE ON ENTHERNET CABLE;
Peaceful working space area;Location:
From homeIf you are interested, please send your cv to us.
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