Service Development Director, Enterprise Service Excellence

2 semanas atrás


Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

Job Title: Director, Enterprise Services Excellence We are seeking a seasoned professional to join our Global Services team as a Director, Enterprise Services Excellence.
This role will play a critical part in elevating the analytics capabilities of our global functions, designing a unified approach to global operations business intelligence.
Your primary responsibility will be to lead business case formulation for new/expanded ES Service Lines, and to lead quantitative storytelling for BCG's senior leaders regarding ES service line value proposition and value delivery.
You will work directly with the ES Managing Director / Partner and the ES Service Excellence Senior Director to formulate business cases for new or expanding ES Service Lines You will support ES Service Line Leaders in defining, measuring, and articulating their Service Lines' value propositions through compelling, data-driven narratives You will formulate important updates to BCG's most senior leaders – its C-level executives, Operating Committee, and Operations Leadership Team You will drive critical thinking, and challenge ES Service Line Leaders to articulate and measure the essence of the value that ES delivers You will collaborate with the Enterprise Services Leadership Team (ESLT), to support their agenda and drive value for BCG This role requires exceptional leadership, strategic thinking, and communication skills.
You will work closely with multiple stakeholders across the organization, including Finance, HR, IT, and other areas of the business.
The ideal candidate will have circa 10-15 years of experience in business development, consulting, corporate services, or internal strategy, with a proven ability to develop, sell, and implement service solutions within large organizations.
Key Skills & Competencies: Strong strategic thinking, business development, and negotiation skills Ability to build and manage relationships with senior stakeholders and internal clients Excellent presentation, communication, and storytelling skills to articulate service value Strong problem-solving and process improvement mindset About Us BCG is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.



  • Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    Who We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...


  • Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    Who We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...


  • Lisboa, Lisboa, Portugal Iptor Supply Chain Systems Tempo inteiro

    At Iptor Supply Chain Systems, we're on a mission to revolutionize the way businesses operate. As our next Director of Engineering Excellence, you'll play a pivotal role in driving innovation and delivering high-quality solutions that empower our customers to streamline their operations and drive growth.About UsWe're a niche ERP software vendor dedicated to...


  • Lisboa, Lisboa, Portugal UNIT4 NV Tempo inteiro

    We're seeking an experienced Professional Services Business Development Director to join our team at Unit4. As a key member of our Professional Services team, you will be responsible for driving business growth through the delivery of high-value services offerings within Professional Services, Service Delivery, Education, Support, and Customer...


  • Lisboa, Lisboa, Portugal Fortinet, Inc. Tempo inteiro

    Enterprise Sales DirectorWe are seeking an experienced Enterprise Sales Director to lead our Commercial Accounts in Portugal.In this key role, you will develop and execute strategic plans to drive enterprise-wide deployments of Fortinet products and services. You will build and maintain executive relationships with key buyers and influencers in Commercial...


  • Lisboa, Lisboa, Portugal Emma Sleep Gmbh Tempo inteiro

    Pursue a fulfilling career as an Operations Excellence Director at Emma Sleep GmbH's Offline (B2B) Operations EU team. As a key member of this dynamic team, you will be instrumental in driving organizational transformation and elevating supply chain processes.About Emma Sleep GmbHWe are a pioneering company that pushes boundaries to transform the world of...


  • Lisboa, Lisboa, Portugal Ambis Tempo inteiro

    We are looking for an experienced Enterprise Sales Director to lead our sales team in EMEA. As a seasoned sales professional, you will be responsible for developing entry plans for new markets, launching tailored sales strategies, and scaling the team and processes as the company grows.You will work closely with the management team to establish clear budgets...


  • Lisboa, Lisboa, Portugal Mercer Tempo inteiro

    Your RoleYou will combine hands-on design excellence with team leadership, personally crafting sophisticated presentations for high-profile global projects while managing and mentoring a team of presentation designers.You'll work closely with Art Directors and Design Directors to translate complex narratives into compelling visual stories, ensuring...


  • Lisboa, Lisboa, Portugal Iqvia Tempo inteiro

    OverviewWe are seeking an experienced Associate Director, Operations and Data Analysis to join our team at IQVIA. As a key member of our operations team, you will play a critical role in driving operational excellence and contributing to the growth of our business.Job DescriptionThe Associate Director, Operations and Data Analysis will be responsible for...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    The Enterprise Sales Director at Devoteam is responsible for leading a team of sales professionals to drive revenue growth and expand our customer base.Key responsibilities include:Leading a team of sales professionalsDeveloping and executing sales strategies to meet revenue targetsManaging a portfolio of enterprise-level solutions for existing and...


  • Lisboa, Lisboa, Portugal ITH Icoserve Tempo inteiro

    We are seeking a Commercial Excellence Program Director to join our team at ITH Icoserve. As a key member of our organization, you will be responsible for driving strategic initiatives that optimize sales effectiveness and enhance the performance of commercial teams within our department.This role will focus on the implementation of innovative solutions such...


  • Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Join Our TeamWe're excited to introduce our dynamic Client and Member Operations team, which plays a vital role in driving our mission forward.Job ResponsibilitiesClient Relationship Management: Foster strong relationships with clients to understand their needs and preferences.Operational Excellence: Continuously improve processes to enhance client...


  • Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro

    About UsAt Cloudflare, we empower organizations to build a better Internet by providing a scalable network that protects and accelerates any Internet application online.We are on a mission to deliver a faster, more secure and privacy-centric public DNS resolver. This service is available publicly for everyone to use, without storing client IP addresses.We...


  • Lisboa, Lisboa, Portugal AXA Group Operations Tempo inteiro

    About the Job:The AXA Group Operations is seeking a talented Service Excellence Manager to drive quality of service excellence across its global operations. As a key member of the Global Process Operations unit, you will be responsible for managing quality of service, monitoring and analyzing QoS metrics, and implementing best practices to enhance service...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    We're seeking a dedicated Service Excellence Representative to join our team at Tn Portugal. As a key contributor to our customer experience team, you'll play a vital role in ensuring that our clients receive exceptional service and support.We value diversity, equity, and inclusion. Our commitment to equal employment opportunities means that every candidate...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Capgemini is a global leader in business and technology transformation, helping organizations unlock the value of technology to address their entire breadth of business needs. We are seeking a seasoned Enterprise Architecture Director with expertise in generative AI technologies to join our team and drive business transformation.The successful candidate will...


  • Lisboa, Lisboa, Portugal Maximize Service Tempo inteiro

    Olá! Se você é um profissional motivado e busca por uma oportunidade de trabalho em tempo parcial, esta é a chance perfeita! A Maximize Service está a procurar por um técnico de limpeza experiente para adicionar à nossa equipe.Aqui estão algumas das responsabilidades do cargo:Serviços gerais: 1 ano (preferencial)E além disso, temos alguns...


  • Lisboa, Lisboa, Portugal Novotel Hotels Tempo inteiro

    Job Overview:The Novotel Lisboa is seeking a results-driven Accommodation Services Director to lead the housekeeping team and drive the seamless operation of the department. As a key member of the hotel's management, you will maintain high standards of cleanliness and productivity, inspiring and developing your team members along the way.Responsibilities:As...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Role ResponsibilitiesAs an Enterprise Financial Excellence Leader, you will be responsible for leading financial planning and analysis initiatives. This will involve performing strategic analysis, managing financial planning processes, and preparing income and expense reports.You will have the opportunity to work closely with the Executive Committee and...


  • Lisboa, Lisboa, Portugal ITH Icoserve Tempo inteiro

    Empowering Healthcare Innovation:We are a global team of 72,000 highly dedicated employees across more than 70 countries passionate about improving people's lives through innovative healthcare solutions. As a Excellence in Commercial Delivery Director, you will play a pivotal role in driving commercial excellence initiatives, leveraging cutting-edge sales...