Service Development Director, Enterprise Service Excellence
2 semanas atrás
Job Title: Director, Enterprise Services Excellence We are seeking a seasoned professional to join our Global Services team as a Director, Enterprise Services Excellence.
This role will play a critical part in elevating the analytics capabilities of our global functions, designing a unified approach to global operations business intelligence.
Your primary responsibility will be to lead business case formulation for new/expanded ES Service Lines, and to lead quantitative storytelling for BCG's senior leaders regarding ES service line value proposition and value delivery.
You will work directly with the ES Managing Director / Partner and the ES Service Excellence Senior Director to formulate business cases for new or expanding ES Service Lines You will support ES Service Line Leaders in defining, measuring, and articulating their Service Lines' value propositions through compelling, data-driven narratives You will formulate important updates to BCG's most senior leaders – its C-level executives, Operating Committee, and Operations Leadership Team You will drive critical thinking, and challenge ES Service Line Leaders to articulate and measure the essence of the value that ES delivers You will collaborate with the Enterprise Services Leadership Team (ESLT), to support their agenda and drive value for BCG This role requires exceptional leadership, strategic thinking, and communication skills.
You will work closely with multiple stakeholders across the organization, including Finance, HR, IT, and other areas of the business.
The ideal candidate will have circa 10-15 years of experience in business development, consulting, corporate services, or internal strategy, with a proven ability to develop, sell, and implement service solutions within large organizations.
Key Skills & Competencies: Strong strategic thinking, business development, and negotiation skills Ability to build and manage relationships with senior stakeholders and internal clients Excellent presentation, communication, and storytelling skills to articulate service value Strong problem-solving and process improvement mindset About Us BCG is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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