Emesa L&D Operations Coordinator

Há 7 dias

Lisboa, Portugal Phiture Tempo inteiro

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do
The Learning and Development Coordinator will have a key role in the coordination, operational quality, and execution of our EMESA regional training offer and projects. The training events are essential for consulting staff in building core capabilities, helping them to develop their regional network and providing them affiliation and networking opportunities. Additionally, there will be opportunity to drive forward relevant functional projects to implement operational and strategic priorities.

You will:
Run multiple training events and projects across the calendar year. Program sizes range from around 30 to 300 participants and take place throughout the year in a variety of formats: virtual sessions, blended learning, hybrid and in-person events in locations across Europe.Work closely with both internal and external stakeholders to ensure operationally the events (virtual, hybrid or live setting) run to an exceptionally high standard that are enjoyable and memorable for the learner.As event/project owner, work with teams who will be supporting you in organizing this training.Collaborate as a thought partner with the wider team, the content managers, and key stakeholders to ensure the learner experience is valued and delivered in the right way.Engage with different internal (MDPs, PAs, Meetings & Events, etc.) and external stakeholders (e.g., hotels, outsourcing service companies, facilitators, etc.) to set up great learning experiences.Understand BCG's strategy, business and learner's needs and use those data points to implement our L&D activities as our business evolves.
Our training programs include but are not limited to Consulting Journey and Leadership Journey programs events.

You're Good At
Working in an internationally diverse team.Delivering outstanding customer service, being highly organized, and skilled in organizing and hosting events (virtually, hybrid, or in-person).Thriving while working autonomously but also enjoying collaboration; being self-driven and anticipating challenges or bottlenecks.Building working relationships and quickly gaining trust with key stakeholders.Being organized and efficient with strong attention to detail and accuracy.Keeping an open mind, positively embracing change and trying out new things.Handling multiple tasks at one time and adapting to last-minute changes and demands.Acting as a thought partner and trusted person to those you work with.Learning new technologies and systems quickly, being confident in a virtual setting, and delivering outstanding service in any onsite event.Willingness to travel, exploring new places, meeting new people, and developing in a global team setting.
What You'll Bring
A passion and interest in Learning & Development.A degree in any discipline, with vocational training in Event Management/Hotel/Tourism or a bachelor's degree as an advantage.2-4 years' work experience in an operations role within professional services is preferred.Good understanding of BCG business and learners' needs and how to translate that into L&D actions.Skilled in a variety of technical tools used for virtual events (e.g., Zoom, Slack, Trello, Outlook, Sales Force Marketing Cloud, Survey tools, etc.).Organizational skills and the ability to think big while considering all the details.Prior experience in organizing virtual/online meetings.Fluency in the English language (oral and written).Advanced Microsoft Office skills (including PowerPoint, Excel, Outlook, Word).
Who You'll Work With
A passionate and dedicated Learning & Development team, currently spread across Europe and India. As a complex matrix structured organization, you will also work with L&D teams in our local systems across our regions as well as with counterparts and colleagues in our Global L&D teams. You will establish strong relationships across our people functions and beyond to successfully learn, educate and influence others.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E-Verify Employer. Click here for more information on E-Verify.

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