German Customer Support Advisor In Lisbon

4 meses atrás

Lisboa, Portugal Amspace Recruitment Consultancy Tempo inteiro

AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage.
With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth.
Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.
#StrategicStaffing #InnovativeTalentSolutions #Recruitment Become a German Customer Support Hero in Lisbon
Do you have a penchant for problem-solving and a flair for communication in the German language?
Then sunny Lisbon awaits you
We are looking for C2-level German speakers with B2 English to join our vibrant team as a Customer Support Specialist.
Provide stellar assistance, handle queries about products, overcome technical challenges, and keep our customer satisfaction soaring.
Key Responsibilities: Manage customer inquiries with empathy and efficiency via phone, email, and live chat.
Offer guidance on orders, payments, refunds, account management, and other e-commerce activities.
Troubleshoot and resolve technical issues related to software and hardware use.
Maintain data integrity in the customer relationship management systems.
Be adaptable to changes and actively participate in team brainstorming for continuous improvement.
Your Skill Set Includes: Excellent command of German and good proficiency in English.
Prior experience in customer support is desirable, but a strong willingness to learn is essential.
Ability to work flexible shifts, providing coverage when customers need you most, even on some holidays.
Proactive and collaborative mindset to ensure the best outcomes for customers and the company.
Benefits: Competitive salary with bonus potential Relocation package to Lisbon, including assistance with finding accommodation Vibrant international working environment Career development opportunities In-depth training and ongoing support Access to wellness programs and community activities For people joining us from other countries outside of Portugal , we offer a great relocation support package to make your move going perfectly smooth
Travel expenses Airport transfer Accommodation expenses Full support through our dedicated relocation specialist Why Lisbon?
In addition to advancing your career, you get to relish Lisbon's warm weather, rich culture, and the enviable work-life balance the city offers.
We support your relocation to ensure a smooth transition to your new role and life in Portugal.
Embrace the chance to make a difference in our customer's lives while we make a difference in yours.
Apply now and turn your customer support skills into sunlit success
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