Technical Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

de Ricoh Lisboa em Lisboa (Publicado em 06-03-2025)
A Ricoh transforma negócios com imaginação, clareza e visão, por isso, falamos em: IMAGINE.CHANGE.
As nossas equipas abraçam a mudança, redescobrindo novas formas de trabalhar e nunca como agora fomos tão firmes na nossa missão #YouTransformRicoh.
Somos líderes em serviços digitais, utilizando tecnologias inovadoras que facilitam o trabalho inteligente. Há mais de 80 anos que impulsionamos a inovação e hoje oferecemos soluções digitais que ajudam as empresas a adaptarem-se com sucesso às novas formas de trabalhar.
Como Technical Support Specialist as suas funções serão:
Instalação, configuração, manutenção, monitorização e administração de sistemas em ambientes críticos e de elevada complexidade e de infraestruturasParticipar, quando solicitado, na conceção de soluçõesInstalação, configuração e teste de soluções de elevada complexidadeAssegurar o cumprimento das metas de serviço, nomeadamente sla de resposta, de disponibilidade e de satisfação do ClienteCumprir com as escalas de serviço em que é solicitada a sua participaçãoGarantir que as soluções implementadas cumprem os requisitos acordados para as mesmasTestar o desempenho das soluções implementadas, identificar possíveis falhas e implementar as correções necessáriasGarantir a qualidade das soluções implementadasManter estratégias de segurança, backup e redundânciaFornecer apoio à equipa de help desk e de field. Reportar ao Gestor de Serviço e quando aplicável gestor de projeto os constrangimentos encontrados durante a implementação da solução. Efetuar os registos necessários na ferramenta ITSM.
Ligação com comerciais e outro pessoal de TI para resolução de problemasAssegurar os mais altos níveis de disponibilidade de sistemas e infraestruturas.Requisitos:
Formação Superior em Engenharia Informática ou equivalente (Preferencial mas não eliminatório);Sólidos conhecimentos em Tecnologia Microsoft e VMWare (Obrigatório). Muito valorizável ter certificação;Idioma português e inglês;Carta de conduçãoCapacidade de comunicação e relação interpessoal com o utilizador final;Proatividade e sentido de compromisso.Se acredita na nossa missão e pretende fazer parte deste projeto envie a sua candidatura.

#J-18808-Ljbffr



  • Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

    We are seeking a Technical Support Specialist to join our team at Cleverly Lda (Portugal). As a key member of our technical support team, you will provide exceptional customer service and technical guidance to our clients.Job DescriptionWe are looking for a highly skilled and experienced Technical Support Specialist who can effectively communicate with...


  • Lisboa, Lisboa, Portugal Microsoft Corporation Tempo inteiro

    Technical Support SpecialistLeverage your technical expertise to provide seamless support experiences for our customers. As a Technical Support Specialist, you will own, investigate, and solve complex customer technical issues, collaborating with internal teams to deliver exceptional results.About the RoleWe are seeking an experienced Technical Support...

  • Technical Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Mb Automation Gmbh & Co. Kg Tempo inteiro

    **Technical Support Specialist Job Description**At Mb Automation GmbH & Co. KG, we require a skilled Technical Support Specialist to provide top-notch technical assistance to our customers.**Key Responsibilities:**Provide technical support and troubleshooting servicesInstall, maintain, and repair complex machinery and equipmentDevelop and implement customer...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    We're looking for a highly skilled Technical Support Specialist to join our team in Lisbon, Portugal.As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers, analyzing complex technical issues, and developing solutions to ensure customer satisfaction.You will engage with customers to understand...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team in Athens, Greece.The ideal candidate will have excellent problem-solving skills and be proficient in Portuguese, with the ability to troubleshoot technical issues for customers via phone, email, and chat.As a Technical Support Specialist, you will work closely with...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job OverviewWe are seeking a highly motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing initial support and attempting to resolve incidents at the first point of contact, leveraging knowledge bases, standard operating procedures, and troubleshooting techniques.Key...

  • Technical Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal BRIDGE IN Tempo inteiro

    IntroductionThe Technical Support Specialist will join the new team in Lisbon to support a leading Integration Platform as a Service (IPAAS) solution, specialising in HR and other critical integrations to streamline the Company´s clients´ digital ecosystems. As the platform expands, a proactive and enthusiastic Technical Support Specialist will play a key...


  • Lisboa, Lisboa, Portugal BRIDGE IN Tempo inteiro

    IntroductionThe Technical Support Specialist will join the new team in Lisbon to support a leading Integration Platform as a Service (IPAAS) solution, specialising in HR and other critical integrations to streamline the Company´s clients´ digital ecosystems. As the platform expands, a proactive and enthusiastic Technical Support Specialist will play a key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a Technical Support Specialist to join our team at Blu Selection. As a Technical Support Specialist, you will be responsible for providing excellent customer service and support to our clients in the smart home devices industry.Job Description:Provide technical support to customers via phone, email, and social media channelsAssist users with...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    We are looking for an experienced Technical Support Specialist to join our team at TN Portugal in Lisbon.Job DescriptionAs a Technical Support Specialist, you will be responsible for providing technical assistance to users, configuring and implementing computer and telephony equipment, resolving or escalating network or system incidents, and managing local...


  • Lisboa, Lisboa, Portugal BluSelection Tempo inteiro

    Job SummaryWe are looking for a highly skilled Bose Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for:Providing technical support to customers through various channels.Collaborating with colleagues to resolve complex technical issues.Staying up-to-date with product knowledge and technical...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Overview:">The Umbrella Functional Consulting & Support Team is partnering with a multinational technology firm to hire a skilled Customer Support Agent. The ideal candidate will possess excellent communication skills and be proficient in both French and English.">Your Tasks:">">Communicate with customers via various channels, including phone, email, and...


  • Lisboa, Lisboa, Portugal Cognizant Tempo inteiro

    Job OverviewCognizant is seeking a skilled Technical Support Specialist to join our team in Lisbon. As a key member of our support line, you will provide exceptional multi-channel support to users of our service.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    At Blu Selection, we're on the lookout for a highly motivated Technical Support Specialist to join our team in Lisbon. As a key member of our customer service department, you'll be responsible for providing top-notch support to our clients through various communication channels.Job DescriptionAs a Technical Support Specialist, your primary objective will be...


  • Lisboa, Lisboa, Portugal CBT org Tempo inteiro

    Company Overview:CBT org is a dynamic company providing technical support to businesses. Our team works with clients across various industries, offering personalized solutions tailored to their needs.We are seeking a Technical Support Specialist to join our team. This role will involve working closely with advertisers and agencies to resolve technical issues...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Blu Selection. In this role, you will be the primary point of contact for customers, providing exceptional support across various areas, from solving technical issues to delivering sales assistance.The ideal candidate will possess excellent customer service skills,...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at TN Portugal.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional support to customers by responding to inbound requests and documenting relevant case information.As a key member of our customer experience...


  • Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro

    At Cleverly Lda (Portugal), we are seeking a highly skilled Technical Support Specialist to join our team. This role requires an individual with exceptional technical expertise and excellent communication skills to provide top-notch support to our customers.About the JobThe Technical Support Specialist will be responsible for troubleshooting and resolving...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    About the RoleWe are looking for an experienced Technical Support Specialist to join our team in Lisbon. As a technical expert, you will be responsible for providing high-quality support to our customers and ensuring their technical issues are resolved promptly.Key Responsibilities:Provide technical support to customers via various channels;Troubleshoot and...