Trainer & Data Analysis | Customer Care

3 semanas atrás


Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

2025-01-21 Oeiras, Lisboa Call Center, Apoio Ao Cliente Ref: 241-001477-1A Adecco RH está a recrutar para a vaga de Trainer & Data Analysis for Customer Care, para um dos seus clientes internacionaisSe possui experiência em Call Center e está habituado/a a fazer Data Analysis, então esta pode ser a sua oportunidadeOeiras (Quinta da Fonte)09h - 18h (2a a 6a feira)FUNÇÕES:Supervisionar e garantir a qualidade do serviço telefónico e de qualquer outro tipo de contacto direcionado ao Call CenterControlar e analisar a atividade diária do Call Center através da monitorização do tráfego de chamadas e e-mails gerados no Call CenterProjetar, criar e analisar relatórios de atividades para melhorar a precisão das previsões de chamadasMonitorizar KPIs da área com o objetivo de aumentar as vendasDar suporte a todas as áreas da Gestão do Call Center (Telemarketing, Atendimento ao Cliente, GDS Online, etc.
)REQUISITOS:Experiência em Call CenterExperiência em Data AnalysisConhecimentos da indústria de aluguer de carrosConhecimentos de Salesforce e Qilk SenseBons conhecimentos de inglêsOFERTA:Contrato direto com a empresa clienteSalário Base: 1600€Subsídio AlimentaçãoRegime híbrido (2 dias de teletrabalho por semana)Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.#J-18808-Ljbffr



  • Lisboa, Lisboa, Portugal Suse Tempo inteiro

    **About Us**SUSE is a global leader in innovative, reliable and secure enterprise open source solutions. We empower our customers to innovate everywhere – from the data center to the cloud, to the edge and beyond.We are open in our roots and approach, striving to be the most trusted open innovator in the world. Our vibrant community thrives on diversity...


  • Lisboa, Lisboa, Portugal Ovom Care Tempo inteiro

    Job DescriptionOvom Care is seeking an experienced Sales & Patient Experience Specialist to join our team. In this role, you will be responsible for acquiring new patients and guiding them through their fertility journey, ensuring they feel supported, informed, and confident in their decisions.Your Key ResponsibilitiesWelcome patients warmly and make them...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    About UsTeleperformance Portugal is a leading multinational company providing integrated omnichannel solutions. With a multicultural team of over 12,000 employees from 111 nationalities, we deliver services in 35 languages.Your RoleWe are seeking a Customer Experience Trainer to join our team. As a key member of our training function, you will be responsible...


  • Lisboa, Lisboa, Portugal syffer Tempo inteiro

    Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Key Responsibilities:This position requires a unique blend of training and quality analysis expertise. The successful candidate will be responsible for designing and implementing comprehensive training programs, evaluating training effectiveness, and analyzing call data to provide actionable feedback.Required Skills and QualificationsExperience:At least 2...


  • Lisboa, Lisboa, Portugal Aubay Portugal Tempo inteiro

    Aubay Portugal, a multinational French company in Portugal since 2007, operates in sectors like banking, insurance, telecommunications, services, energy, and transports. We are seeking a minimum of 5 years of experience in data analysis within an enterprise data warehouse environment.We require at least 2 years of subject-matter expertise in Policy & Claims...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    .Social network you want to login/join with:Skywise Academy Trainer (Developer)Client:AirbusLocation:PortugalJob Category:OtherEU work permit required:YesJob Reference:b4c480fc2405Job Views:41Posted:03.03.2025Expiry Date:17.04.2025Job Description:Responsibilities - your missionAs a Skywise Trainer in Skywise Academy, you will:Design innovative hands-on...


  • Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Data Analysis Specialist Job DescriptionMatch Profiler is an Information Systems consultant with multidisciplinary skills and IT know-how. We're recruiting professionals with a profile that includes expertise in C# .NET related technologies, experience with relational databases (preferably SQL Server), and proficiency with web frameworks (preferably...


  • Lisboa, Lisboa, Portugal Match Digital Tempo inteiro

    Customer Data ExpertWe are seeking an experienced Customer Data Expert to join our team. The successful candidate will be responsible for analyzing customer behavior and providing insights to inform product optimization.ResponsibilitiesAnalyze customer data to identify trends and patterns.Provide detailed customer analysis to product teams.Develop and...

  • Customer Care

    3 semanas atrás


    Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Are you a Norwegian speaker looking for your next career move as a Customer Care?Are you a communicative person? Can you understand the importance of delivering the best customer service? Then, you are the perfect match for this job opportunityIn this role, you will work closely with a large, global operating company. Also, you will be part of our...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    The position of AI Model Trainer and Consultant requires a deep understanding of machine learning concepts, model architectures, and data preprocessing techniques. In this role, you will work with data scientists and engineers to design, train, and deploy AI models that solve complex problems in various domains.You will have the opportunity to collaborate...


  • Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Company OverviewAxians Portugal is a leading provider of innovative technology solutions. We pride ourselves on creating a collaborative and inclusive environment that fosters growth and innovation.Job DescriptionWe are seeking a highly skilled Data Analysis Support Specialist to join our team. As a BI Customer Support Engineer, you will be responsible for...

  • Customer Care Advisor

    3 semanas atrás


    Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiro

    About the job (German) Customer Care AdvisorType of position:Full-time positionKey languages:Fluent level of GermanProficiency in EnglishSector:Customer ServiceAbout our Client:Would you like to work with one of the most multicultural companies? If you are looking for a new challenge in sunny Lisbon and want to become a customer service superstar, this role...


  • Lisboa, Lisboa, Portugal Fresenius Medical Care Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Data Compliance Analyst to join our team at Fresenius Medical Care. This role will be responsible for ensuring data compliance between HCM, Time & Attendance and Payroll systems.The ideal candidate will have strong analytical skills and a deep understanding of data management requirements for payroll. The...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    As a Senior Data Analyst at TN Portugal, you will be part of an international team of experts providing analytical services to healthcare clients.About the RoleYou will work closely with business stakeholders to deliver insights and recommendations that drive decision-making. Your responsibilities will include building analytical pipelines and dashboards...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Data Analysis Career AcceleratorAccelerate Your CareerWe offer a comprehensive training program, designed to equip aspiring data professionals like you with the skills and knowledge needed to succeed in this exciting field. At Nuyew Tech Academy, we are committed to providing a structured training environment that fosters growth, innovation, and career...


  • Lisboa, Lisboa, Portugal Dsv - Global Transport And Logistics Tempo inteiro

    Company OverviewAbout DSV - Global Transport And LogisticsDsv - Global Transport And Logistics is a dynamic work environment that promotes inclusion and diversity. We conduct our business with integrity, respecting different cultures, dignity, and the rights of individuals. By joining DSV, you will be working for one of the top-performing companies in the...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    About the Role:We are seeking a highly skilled Data Analysis Expert to join our team at TN Portugal.The ideal candidate will have extensive experience working as a Functional Analyst, with a strong background in data modeling and process design.Responsibilities include analyzing business requirements, designing and implementing data models, and collaborating...

  • Customer Care Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Taskus Llc Europe. Tempo inteiro

    .It started with one ridiculously good idea - Create a different breed of BPOWe at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world – that's what it takes to get there.If that's...

  • Portuguese speaking trainer

    48 minutos atrás


    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Portuguese Speaking Trainer – Call Centre – 6 month contract Lisbon, Portugal Salary gross Up to €1400 per month Start date: ASAP Work Experience: Trainer is responsible for the development, implementation and presentation of new hire training, as well as ongoing and remedial training, both classroom and one-on-one settings, coaching and feedback...