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Order Support Specialist
4 semanas atrás
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Order Support Specialist for their Lisbon offices.
Position: Order Support Specialist
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES: Provide optimal advice regarding various client queries Respond to customers queries in timely and efficient manner Provide clear information about products and service Deliver a positive attitude towards the brand Achieve strong customer satisfaction with a focus on quality and results Maintain and update all job-related administrative forms. REQUIREMENTS: Flawless communication skills, both written and oral in Hungarian (C2 or C1) + Proficient in English (B2); Ability to work quickly and efficiently under deadline pressure. Very good accuracy and attention to detail, understanding that small details can make the biggest difference. Proven ability to work and make decisions with minimal supervision. Proactively utilize strong problem-solving skills to deliver customer-focused solutions. Working in a back-office environment with customer satisfaction in mind Excellent written and verbal communication skills Interest in self and team KPIs – focusing on what can be done instead of what cannot be. Knowledge of SAP is an advantage; otherwise, we can help with that. As this job is directly related to order volume, flexibility is required and will occasionally involve overtime work. Extraordinary teammate, thriving in an environment where camaraderie matters. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential.
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