Operations Specialist
2 semanas atrás
ABOUT MERCADÃO
Mercadão is a business specialized in on-demand delivery of big basket orders. With a presence in Portugal and in Poland, we provide our customers instant access to the best retailers, allowing them to have their groceries delivered in less than 2 hours.
We have a vision: become the best logistics as a service player for a seamless ecommerce same day delivery experience while delivering value to our shareholders. To get there, Mercadão is looking for an Operations Specialist for its team in Portugal.
We are looking for someone that has a real passion for delivering exceptional service, and who is savvy with adapting their tone to suit the customer & drive growth.
YOUR MISSION
We are looking for an analytical and solutions-driven Operations Specialist to oversee the daily operations, ensuring operational efficiency in a fast-paced and rapidly evolving business. The Operations Specialist will play a key role in supporting the delivery model of e-commerce, which is central to meeting customer expectations for service quality and reliability.
THE JOURNEY
Daily Operations Management: oversee the daily flow of orders and deliveries; ensure timely and accurate order fulfillment and last mile delivery operations; monitor operational metrics.
Fleet Management: implement and optimize strategies for Shoppers acquisition and retention, using a data-sensitive approach to make informed decisions and enhance our operations.
Performance Monitoring and Optimization: continuously identify and implement process improvements to increase operational efficiency, service quality and reduce costs; track and report key performance indicators, identifying areas for improvement in the operation.
Customer Centric: ensure that the operations team delivers a high level of service; have a keen eye for detail and resolve operational issues.
Compliance: ensure all operations follow legal regulations.
WHAT YOU WILL BRING TO THE RIDE
3+ years of previous relevant experience in logistics, last-mile delivery services, or related field in a fast-paced environment.
Experience managing third-party logistics providers and freelance workforces.
Strong analytical skills and problem-solving abilities to optimize operational processes.
Customer-oriented with a strong operational drive and hands-on attitude.
Ownership, Organization and Reliability.
Excellent communication & written skills in Portuguese and English.
We believe driven talent deserves:
A pivotal role in a growing company with the opportunity to shape the future of our operations.
A dynamic and supportive work environment.
Opportunities for professional growth and development.
Benefits package:
Top-notch private health insurance
Meal allowance Card
Holidays - extra days off
Birthday day
#J-18808-Ljbffr
-
Cloud Operations Specialist
2 semanas atrás
Porto, Portugal Dellent Tempo inteiroSobre a DellentA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas.Se és um profissional apaixonado pelo universo automóvel e pela...
-
Business Operations Specialist
3 semanas atrás
Porto, Porto, Portugal Profiscap Tempo inteiroAt Profiscap, we are committed to delivering high-quality services to our clients and fostering a collaborative work environment. We are seeking a skilled Business Operations Specialist to join our team and contribute to our mission of continuous improvement and customer satisfaction.Key Responsibilities:Ensure the daily processing of Treasury and Accounts...
-
Sales Operations Specialist
Há 12 horas
Porto, Porto, Portugal Phiture Tempo inteiroAbout the RoleWe are seeking a highly skilled Sales Operations Specialist to join our team in Porto. As a Sales Operations Specialist, you will play a key role in coordinating demand creation and revenue fulfillment, conducting operative sales operations activities, and maintaining data in a customer-specific Access database.Key ResponsibilitiesCoordinate...
-
Financial Operations Specialist
3 semanas atrás
Porto, Porto, Portugal ME África Tempo inteiroFinancial Operations SpecialistAt ME África, we are seeking a highly skilled Financial Operations Specialist to support our Management Control team. The ideal candidate will have a strong background in accounting and financial analysis, with a minimum of 2 years of experience in audit.Key Responsibilities:Support the closure, consolidation, and reporting of...
-
Technical Operations Specialist
Há 4 dias
Porto, Porto, Portugal Kwan Tempo inteiroTechnical Operations SpecialistKWAN is seeking a highly skilled Technical Operations Specialist to join our Infrastructure team. As a key member of our team, you will be responsible for the administration of over 30000 UNIX and Linux servers, collaborating with an international team split between France and Portugal.Key Responsibilities:Linux Server...
-
Insurance Operations Specialist
3 semanas atrás
Porto, Porto, Portugal Kuehne + Nagel Tempo inteiroWe are seeking an experienced Insurance Operations Specialist to join our Nacora, Insurance Broker Team at our Porto site. As an Insurance Operations Specialist, you will be responsible for the management, administration, and maintenance of insurance policies, customer service, and negotiating conditions with insurance companies. Your key responsibilities...
-
People Operations Specialist
3 semanas atrás
Porto, Porto, Portugal Talkdesk 2 Tempo inteiroJob Title: People Operations SpecialistAt Talkdesk 2, we are a team of courageous innovators focused on redefining the customer experience. We champion an inclusive and diverse culture representative of the communities in which we live and serve. As a People Operations Specialist, you will play a critical role in helping us scale our functions and processes...
-
Account Operations Specialist
Há 7 dias
Porto, Porto, Portugal Adidas Tempo inteiroAccount Operations SpecialistAs an Account Operations Specialist at adidas Global Business Services in Porto, you will be part of a dynamic team responsible for delivering high-quality services for Account and Sales Operations and Invoice to Cash, Accounts Payable, Retail Accounting, e-commerce Accounting, and other Finance processes and HR Services for...
-
Cloud Operations Specialist
3 meses atrás
Porto, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas. Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
-
Financial Operations Specialist
2 semanas atrás
Porto, Porto, Portugal Hilton Worldwide, Inc. Tempo inteiroJob Description - Hotel Financial Auditor (HOT0B2H5)At Hilton Worldwide, Inc., we are seeking a highly skilled Financial Operations Specialist to join our team. As a Financial Operations Specialist, you will be responsible for maintaining the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting...
-
People Operations Specialist
Há 1 mês
Porto, Portugal Talkdesk Tempo inteiro.At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a...
-
Financial Operations Specialist
3 semanas atrás
Porto, Porto, Portugal Adecco Tempo inteiroJob Title: Financial Operations SpecialistWe are seeking a detail-oriented Financial Operations Specialist to join our team. As a key member of our finance team, you will be responsible for ensuring accurate and efficient record-to-report operations.Key Responsibilities:Closing and reportingTreasuryMaintain bank master data changeManage bank...
-
Galley Operations Specialist
3 semanas atrás
Porto, Porto, Portugal Mystic Ocean Tempo inteiroJob Title: Galley Operations SpecialistMystic Ocean is a dynamic ocean cruise company based in Portugal, offering cruises to iconic destinations. We are seeking a skilled Galley Operations Specialist to join our culinary team.Key Responsibilities:Assist with food preparation and presentation in compliance with company standards and procedures.Work...
-
Data Operations Specialist
3 semanas atrás
Porto, Porto, Portugal Synopsys, Inc. Tempo inteiroSenior Data Operations SpecialistThe Product Operations Team at Synopsys, Inc. is seeking a highly skilled Senior Data Operations Specialist to accelerate our Product Operations data flows definition, implementation, and compliance. The ideal candidate will have a strong background in data modeling and data warehousing platforms, with a focus on delivering...
-
Financial Operations Specialist
3 semanas atrás
Porto, Porto, Portugal Adidas Tempo inteiroJob Title: Financial Operations SpecialistJob Summary: We are seeking a highly skilled Financial Operations Specialist to join our team at adidas. The successful candidate will be responsible for managing vendor relationships, resolving payment-related issues, and ensuring timely reconciliation of vendor statements.Key Responsibilities:Manage vendor...
-
Financial Operations Specialist
Há 4 dias
Porto, Porto, Portugal Universal Kraft Tempo inteiroFinancial Operations Specialist Job DescriptionAt Universal Kraft, we are seeking a highly skilled Financial Operations Specialist to join our team. As a key member of our finance department, you will be responsible for maintaining accurate and up-to-date financial records, preparing financial statements, and performing financial...
-
Industrial Operations Specialist
2 semanas atrás
Porto, Porto, Portugal Fricon Tempo inteiroAt Fricon, we're looking for a skilled Industrial Operations Specialist to join our team. The ideal candidate will have experience in a factory environment and possess strong manual dexterity and attention to detail. Key responsibilities include ensuring the efficient management of manufacturing processes, maintaining product quality, and adhering to health...
-
Marketing Operations Specialist
Há 4 dias
Porto, Porto, Portugal Sword Health Tempo inteiroSword Health is a groundbreaking platform that aims to revolutionize the way we handle pain. As a Senior Marketing Operations Specialist, you will play a pivotal role in driving the efficiency and effectiveness of our marketing campaigns, with a strong focus on technical components.Key Responsibilities:Manage the execution and optimization of multi-channel...
-
Ecommerce Operations Specialist
1 semana atrás
Porto, Porto, Portugal H.B. Fuller Tempo inteiroAs an Ecommerce Operations Specialist at {company}, you will be responsible for ensuring the smooth operation of our ecommerce platform.Key Responsibilities:Manage and optimize ecommerce workflows to improve efficiency and productivity.Analyze and troubleshoot ecommerce platform issues to minimize downtime and ensure a seamless customer...
-
Senior Sales Operations Specialist
3 semanas atrás
Porto, Porto, Portugal Infineon Technologies Tempo inteiroSenior Sales Operations SpecialistAre you a sales operations professional looking for a new challenge? Do you have a passion for driving sales growth and improving customer satisfaction? We're seeking a Senior Sales Operations Specialist to join our team at Infineon Technologies in Porto.Key Responsibilities:Manage customer requests and escalate issues as...