Customer Service Representative
4 meses atrás
Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: Hybrid remoteEmployment type: Full-timeDUTIES AND RESPONSIBILITIES: Addressing customer inquiries through various channels such as chat, email, and phone, encompassing queries related to products (sports, casino, poker) and cashier operations Evaluating specific concerns and implementing necessary measures to fulfill customer requirements Collaborating with teams across different locations with aligned goals Reporting system irregularities and customer-facing issues to the appropriate department Familiarity with Standard Operating Procedures (SOP) and commitment to high-quality service delivery. REQUIREMENTS: Willingness and flexibility to work in shifts German language C1 level, at least English language skills to a business standard Excellent written and verbal skills as well as high interpersonal skill level Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries Ability to perform well in a multi-task/cultural and ever-changing dynamic environment A flexible, creative and driven personality General computer knowledge (MS Office, Internet) Interest in Sports, Casino and Poker products would be a benefit, relevant training will be provided Working schedule: shift rotation 24/7 -40 hours a week. OFFER: Permanent working contract Food Allowance - paid monthly Health Insurance Birthday Day: 1 Extra leave day per year Home Office: 2 days in the office and 3 days from home in average per week Other Benefits – access to to LinkedIn Learning, Access to Employee Assistant Tool, fruit and coffee in the office, protocols with local partners, and many others
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Customer Service Representative
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Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiroJob Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...
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Customer Service Representative
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Customer Service Representative
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Customer Service Ambassador
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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German Customer Service Representative
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Salt, a leading telecommunications provider with a global presence. As a Customer Service Representative, you will be responsible for providing world-class service to our customers, resolving issues, and ensuring high levels of customer satisfaction.Key...
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Lisboa, Lisboa, Portugal Adecco Tempo inteiro**Customer Service Representative French**Are you looking to grow your career in customer service? We are seeking a French speaking customer service representative to join our team at Adecco. In this role, you will be the first point of contact for our customers, providing exceptional service and support. **Key Responsibilities**Answering customer calls and...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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