Digital Content Specialist
2 semanas atrás
Digital Content Specialist (all genders) Apply locations Porto time type Full time posted on Posted 2 Days Ago job requisition id JR100208
Join our global team of experts
At diconium, you will work on projects that create value from software, data, and AI, enabling businesses to achieve more with less. You will collaborate with over 2,300 fellow experts to support global leading companies in maximizing the impact of digital efforts and delivering solutions with measurable business impact. We prioritize people and genuine human connection, ensuring a supportive and inclusive work environment. And we give you maximum flexibility thanks to our hybrid workplace.
WHAT YOU CAN EXPECT
Onsite Digital User Experience (UX)
Support the rollout of the regional onsite digital user experience improvement plan by communicating with subsidiaries the priorities for the year and working with them individually on the rollout of improvements.
Content Management System (CMS) Support
Provide support to the local subsidiary CMS editors in the form of training, ad-hoc query resolution and raising of tickets for system bugs.
Support subsidiaries with requests for content following the Group Client content sharing approach.
Actively gather and collate subsidiary feedback on CMS feature improvements so that these can be shared and prioritised by the Group Client CMS Product Owner.
Onsite Content Activation
Assist the Digital Content Manager in the rollout of templated web content ensuring best in class content is developed, at scale, for local markets and governed against our brand guidelines.
Take ownership of creating new onsite digital content, seeking input from key stakeholders across the region.
Onsite Internal Search
Communicating the internal search rolling plan for the region including provision of training and sharing of best practices to increase the overall usage and performance of our onsite search tool and, most importantly, improve the online experience of our customers.
Digital Communications
Delivery of the internal regional digital communications programme aimed at keeping our digital colleagues up to date with the latest news via monthly e-newsletters and webinars.
Key Goals
Implementation of the regional digital improvement programme in line with business objectives and updated annually. Delivery of ongoing CMS training, issue resolution and content sharing support. Execution of the regional onsite content strategy as outlined in the annual plan. Driving regional adoption of the Group Client onsite internal search tool through the provision of training and support. Regional understanding and awareness of the latest updates through provision of training, webinars and internal newsletters.
WHAT YOU BRING ALONG
Your Mindset:
Customer-oriented, and an enthusiastic team player and will bring a positive attitude to the Western Europe region.
Strong sense of ownership, self-motivated and strive to find more efficient ways of getting things done.
Passionate about providing a market leading onsite customer experience.
Excellent planning, organisational skills and deadline management skills with an ability to work in a matrixed organisation and the ability work independently and manage projects with many moving parts.
Your Digital Marketing Experience:
Excellent writing, editorial and communication skills; ability to articulate issues in a clear and concise manner.
Strong organisational skills, ability to multi-task and maintain exceptional attention to detail even when working under pressure.
Experience working with content management systems to manage website content; OpenText and First Spirit experience would be advantageous but not essential.
Solid understanding of the role and power of onsite content as part of a digital marketing strategy.
Producing and editing engaging and effective digital content in line with the company's brand guidelines and tone of voice.
Basic understanding of web analytics (e.g. GA4).
Passionate for content management and able to understand CMS trends and capabilities.
Basic Adobe Photoshop skills.
Your Overall Experience:
Excellent communication, organisation and project management skills.
Ability to manage multiple tasks to a high standard.
Minimum 3 years ecommerce / digital content experience.
Able to work effectively and build strong relationships with a range of colleagues and stakeholders.
Proficiency in English is a must, other European languages (especially German) are advantageous but not essential.
WHAT WE HAVE TO OFFER Discover new skills and improve your strengths, adapt your working day to your personal lifestyle, celebrate community, sustainability and diversity. And sweeten your working life with awesome perks and benefits
Professional & Personal Growth: Develop yourself both professionally and personally through training programs, free language courses, competence centers and an active tech community.
Flexible Work-Life Balance: Benefit from hybrid work, workation, flexible hours, parental support and sabbaticals.
Embrace Diversity & Sustainability: Engage in our Sustainability Hub, diverse communities, Diversity Taskforce and after-work activities.
Comprehensive Benefits: Enjoy public transport tickets, job bikes, health offers, supplementary insurances, a pension plan and various discounts.
WHAT WE VALUE At diconium, we value and recognize the unique perspectives and experiences of each individual. With this in mind, we welcome and cherish every single application equally. At the same time, we stand up against any type of discrimination and harassment based on gender, age, skin color, religion, sexual orientation, origin, disability, gender identity and other protected characteristics.
If you have any questions, feel free to reach out.
Your contact person is Mariana, ******
At diconium, you do your thing. At your own pace. Independent of time and place. Equipped with lots of flexibility, personal responsibility and a powerful tech stack.
#J-18808-Ljbffr
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