Technical Support Specialist French Speaker
Há 5 dias
.Exciting Opportunity: Technical Support Specialist at EVA Global EVA Global is hiring EV chargers 2.Lvl Technical Support Agents EVA Global started the customer experience revolution in the E-mobility industry in 2017 by enabling any business to offer superior charging opportunities to its customer base and maximize the uptime and availability of the charging network. Today, EVA Global is the champion of customer centricity, connecting its clients to more than 1.5 million drivers over the telephone, chat, email, message, video, social channels, and communities all over the world. The company was established in 2017 to accelerate the transition to a cleaner transport system from the front lines. POSITION OVERVIEW We are now looking for passionate 2. Lvl Technical Support Agents to join our global team. In this position you will be responsible for the operation of different electric car charger hardware by following standard pre-established procedures. You will be responsible for diagnosing, troubleshooting, and resolving customer issues in an accurate and timely manner and for coordinating and supporting the Service teams when repairing on-site issues. Collaborating with both L1 support and L2 support, this position is essential for the company to maintain the top place it currently has in E-mobility. You have the opportunity of being part of a company and a team that will help make the world greener and cleaner. WHAT DO WE OFFER · Amazing work environment. · A young and passionate team with a great team spirit · Clear opportunity to evolve and grow fast in the company structure and ladder. · A driving career with plenty of career opportunities and self-development · An opportunity to work in a dynamic industry that impacts the development of a clean and efficient transport system. · Competitive salary package QUALIFICATIONS · Fluent in French and English, another language is a plus. · General electrical knowledge. · Familiar with general electronics design and processor-controlled devices. · Strong analytical analysis and problem-solving skills. · Computer skills from a user perspective · Understanding process flows is a plus. · Ability to maintain your enthusiasm & drive during high pressure periods. · Ability to work in a fast-paced startup environment, deal with fuzziness and things that constantly change. · Strong communication and organizational skills, being able to provide step-by-step technical help, both written and verbal · Knowledge of electrical car chargers and OCPP protocol is a plus. · Problem investigation and debugging skills are a plus. · Experience of working with Customer Support Teams is a plus. KEY ACCOUNTABILITIES · Take ownership of customer issues and see problems through to resolution. · Research, diagnose, troubleshoot and identify solutions to resolve customer issues. · Follow standard procedures for proper escalation of unresolved issues to the appropriate internal and external teams
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Technical Support Specialist Level 1
1 semana atrás
Lisboa, Portugal Planet Paymet Tempo inteiro.Technical Support Specialist Level 1 - French speaker page is loaded Technical Support Specialist Level 1 - French speaker Apply remote type Onsite locations Lisbon - Portugal time type Full time posted on Posted Yesterday job requisition id JR07852 Role Overview The Technical Support Specialist (Network) Level 1 agent provides a turnkey support role to all...
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Technical Support Specialist Level 1
1 semana atrás
Lisboa, Portugal Planet Paymet Tempo inteiroTechnical Support Specialist Level 1 - French speaker page is loaded Technical Support Specialist Level 1 - French speaker Apply remote type Onsite locations Lisbon - Portugal time type Full time posted on Posted Yesterday job requisition id JR07852 Role Overview The Technical Support Specialist (Network) Level 1 agent provides a turnkey support role to all...
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French Technical Support Specialist
Há 2 dias
Lisboa, Portugal Konecta Portugal Tempo inteiroDescription Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would also...
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Customer & Technical Support - French Speaker
2 meses atrás
Lisboa, Portugal Teleperformance Tempo inteiroAre you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support!We are looking for a Technical Support Representative to join our team. Be the first point of contact with our client's end-users. Answer customer questions and clarify any...
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Lisboa, Portugal Konecta Portugal Tempo inteiroDescriptionRole DescriptionThis is a full-time on-site role for a B2B Support Specialist.The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database.RequirementsQualificationsAnalytical...
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French B2B Support Specialist In Sunny Lisbon
4 semanas atrás
Lisboa, Portugal Konecta Portugal Tempo inteiroDescriptionRole DescriptionThis is a full-time on-site role for a B2B Support Specialist.The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database.RequirementsQualificationsAnalytical...
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Customer & Technical Support - French Speaker
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroAre you the best professional solving technical issues?Can you transform a problem into a good experience?Are you a native French speaker?Then, work as Customer & Technical SupportWe are looking for a Technical Support Representative to join our team.Be the first point of contact with our client's end-users.Answer customer questions and clarify any...
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Technical Support Specialist French Speaker
2 semanas atrás
Lisboa, Lisboa, Portugal EVA Global Tempo inteiroExciting Opportunity: Technical Support Specialist at EVA Global EVA Global is hiring EV chargers 2.Lvl Technical Support Agents EVA Global started the customer experience revolution in the E-mobility industry in 2017 by enabling any business to offer superior charging opportunities to its customer base and maximize the uptime and availability of the...
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Technical Support For Smart Home Devices
Há 5 dias
Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...
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Technical Support For Smart Home Devices
Há 5 dias
Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...
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Technical Support For Smart Home Devices
3 semanas atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Your responsibilities and impact as Technical Support for Smart...
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Technical Support Specialist
3 semanas atrás
Lisboa, Portugal Black Box Talent Solutions Tempo inteiro**Join our vibrant team and become part of our tech-driven community!** We're not just any company—we're a rapidly growing force with big ambitions. From our humble beginnings in 2020 with just three employees, we've expanded to over 300 team members across four offices in Lisbon. We're committed to fostering opportunities for our team members to grow...
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Technical Support Specialists
3 semanas atrás
Lisboa, Portugal Cluster OSL Tempo inteiro**Cluster is not just a company; it's a force of young ambition!** From three visionaries in 2020 to a thriving team of over 300 professionals across Lisbon and now expanding to Barcelona, we're reaching new heights. We're on the lookout for passionate individuals to join our dynamic team and help us conquer European markets in countries like Italy,...
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Technical Support Specialist French Speaker
2 semanas atrás
Lisboa, Portugal Eva Global Tempo inteiroExciting Opportunity: Technical Support Specialist at EVA GlobalEVA Global is hiring EV chargers 2.Lvl Technical Support Agents EVA Global started the customer experience revolution in the E-mobility industry in 2017 by enabling any business to offer superior charging opportunities to its customer base and maximize the uptime and availability of the charging...
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Lisboa, Portugal Eva Global Tempo inteiroExciting Opportunity: Technical Support Specialist at EVA GlobalEVA Global is hiring EV chargers 2.Lvl Technical Support AgentsEVA Global started the customer experience revolution in the E-mobility industry in 2017 by enabling any business to offer superior charging opportunities to its customer base and maximize the uptime and availability of the charging...
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Lisboa, Portugal Eva Global Tempo inteiroExciting Opportunity: Technical Support Specialist at EVA Global EVA Global is hiring EV chargers 2.Lvl Technical Support AgentsEVA Global started the customer experience revolution in the E-mobility industry in 2017 by enabling any business to offer superior charging opportunities to its customer base and maximize the uptime and availability of the charging...
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Lisboa, Portugal Eva Global Tempo inteiroExciting Opportunity: Technical Support Specialist at EVA GlobalEVA Global is hiring EV chargers 2.Lvl Technical Support Agents EVA Global started the customer experience revolution in the E-mobility industry in 2017 by enabling any business to offer superior charging opportunities to its customer base and maximize the uptime and availability of the charging...
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Customer & Technical Support – Spanish Speaker In Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroCustomer & Technical Support – Spanish speaker in Lisbon Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support What is waiting for you:Work location:Lisbon – one of the best and sunniest places to live in Europe; Full...
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Technical Support For Digital Marketing
3 semanas atrás
Lisboa, Portugal Blu Selection Tempo inteiroWould you like to start your career working in digital marketing? Do you like technical support, online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Your responsibilities and impact as Technical Support for Digital Marketingwill be: Solving technical issuesand fixing/repairing of the...
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Technical Support Specialist L1
1 semana atrás
Lisboa, Portugal Planet Paymet Tempo inteiroTechnical Support Specialist L1 - Nordic languages page is loaded Technical Support Specialist L1 - Nordic languages Apply remote type Onsite locations Lisbon - Portugal time type Full time posted on Posted Yesterday job requisition id JR07834 The Technical Support Specialist (Network) Level 1 agent provides a turnkey support role to all Planet Hoist Network...
