Crm Account Specialist

2 meses atrás


Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Nestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Integrated Marketing Services (IMS) and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.
We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you, and you are looking to join a business where you can really add value, it's time to consider joining NBS
Position Summary
The main purpose of the CRM Account Specialist is to facilitate effective communication between a Business Category and operational teams, drive the progress of CRM projects, and capture forecasts to support the roll out of the campaign plannings. Additionally, the job involves coordinating engagement, onboarding, and training sessions, collecting feedback for continuous improvement, and serving as the single point of contact for IMS CRM Services. The CRM Account Specialist will also identify opportunities for improvement, liaise with Global Teams and IMS services available while supporting their activation.
A day in the life of...
Gathers information from Business Category and keeps operational teams informed (scope of work and timings, volumes, brand guidelines, etc).
Supports in defining and setting up efficient ways of working between Business Category and CRM Services' internal and external partners.
Creates and monitors progress of CRM projects.
Captures forecasts to CRM Services' internal and external partners.
Drives the operational roll-out/localization of both global & local CRM projects to markets, liaising with internal & external partners and/or markets.
Schedules and conducts CRM Services engagement, onboarding & training sessions with Centralized Category/Brand teams and/or Markets.
Is the single point of contact for IMS CRM Services.
Collects feedback from Business Category requestors (both global & local) to analyze and generate insights for improvements.
Informs Business Category Global Team on IMS services available and supports on their activation.
What will make you successful
Experience in project management with stakeholder management.
Experience in a global or multi-market environment.
Knowledge of marketing and branding principles.
Knowledge of CRM tools and technology, Salesforce Marketing Cloud and/or Klaviyo as a plus.
Experience in change management.
Experience in training other teams.
What we offer
Here at NBS Lisbon we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:
Development of expertise in Nestlé's Shared Services Business.
Immersion in a culturally diverse team.
Local and International Exposure.
Flexible working environment.
Engagement and wellbeing activities.
Competitive salary and annual bonus according to your performance.
Flex Benefits - At NBS you can choose what benefits are more suitable for you.
Be part of the Nestlé Club and get discounts with several partners.
Free coffee (and good coffee) at the office.
Shop with special discounts for employees.
Company equipment according to professional needs.
Medical Support available at the Office.
E-learning courses and training program to get you where you aim to be.
Career progression and possibilities for International Career.

#J-18808-Ljbffr


  • Crm Account Specialist

    2 meses atrás


    Lisboa, Portugal Nestlé Sa Tempo inteiro

    About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Integrated Marketing Services (IMS), and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals, passionate about digital innovation and...

  • Crm Account Specialist

    2 meses atrás


    Lisboa, Portugal Nestlé Sa Tempo inteiro

    About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Integrated Marketing Services (IMS) and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and...

  • Crm Account Specialist

    2 meses atrás


    Lisboa, Portugal Nestlé Sa Tempo inteiro

    About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Integrated Marketing Services (IMS) and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and...

  • Crm Account Specialist

    2 meses atrás


    Lisboa, Portugal Nestlé Sa Tempo inteiro

    About usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Integrated Marketing Services (IMS), and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals, passionate about digital innovation and...

  • Crm Account Specialist

    2 semanas atrás


    Lisboa, Portugal Phiture Tempo inteiro

    Position Snapshot Location: Linda-a-Velha/ BragaCompany: Nestlé Business Services Lisbon (NBS Lisbon)Full-time/ Hybrid modeAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group.We provide Supply Chain, Financial, HR, Integrated Marketing Services (IMS) and Consumer Engagement services to enable Nestlé to engage with millions of...

  • CRM Specialist

    2 semanas atrás


    Lisboa, Portugal Galp Tempo inteiro

    Galp is an energy company committed to develop efficient and sustainable solutions in its operations and in the integrated offers provided to its clients. We create simple, flexible and competitive solutions for the energy and mobility needs of both industrial and individual consumers. Our portfolio includes multiple types of energy - from renewable...

  • Crm Specialist

    2 meses atrás


    Lisboa, Portugal Photocentric Tempo inteiro

    THE ROLE As Indie Campers' CRM & Referral Specialist, you will be responsible for implementing and maintaining CRM and Referral strategies to increase customer conversion, retention, loyalty, and ultimately Revenue. You will also be responsible for managing customer data, analysing customer behaviour and engagement, and optimizing customer communications...

  • Crm Specialist

    2 meses atrás


    Lisboa, Portugal Photocentric Tempo inteiro

    THE ROLEAs Indie Campers' CRM & Referral Specialist, you will be responsible for implementing and maintaining CRM and Referral strategies to increase customer conversion, retention, loyalty, and ultimately Revenue. You will also be responsible for managing customer data, analysing customer behaviour and engagement, and optimizing customer communications...

  • CRM Veeva Specialist

    7 meses atrás


    Lisboa, Portugal HAYS Tempo inteiro

    Veeva | Salesforce | CRM | Pharmaceutical Industry Your New Role As a CRM Veeva Specialist, you will be responsible for managing and optimizing the implementation, configuration, and usage of Veeva CRM. Your role is crucial for tailoring the CRM platform to the organization’s needs, enhancing user experience, and leveraging the system to support business...

  • CRM Specialist

    8 meses atrás


    Lisboa, Portugal Placement International Tempo inteiro

    Intro: Are you eloquent in your articulation and confident in both written and verbal communication? Do you wish to showcase your creativity & Technical skills in all kinds of forms through various projects? Then this position is exactly what you are looking for!! Report directly to the Project manager and actively contribute to the success of our global...

  • CRM Specialist

    8 meses atrás


    Lisboa, Portugal Erakulis Tempo inteiro

    ERAKULIS® is an all-in-one wellness experience for Fitness, Nutrition and Mental Balance, founded by Cristiano Ronaldo. Taking care of physical and mental health is essential for a fulfilling life, and we are here to support individuals every step of the way. Behind your customized plan, we have a team of certified experts who will take the time to listen...

  • CRM Specialist

    1 semana atrás


    Lisboa, Portugal Ankix Tempo inteiro

    A Ankix é uma empresa especialista em competências tecnológicas que presta serviços nas áreas de IT Outsourcing e Consultoria / Desenvolvimento à medida. O nosso posicionamento caracteriza-se pela qualidade e inovação das soluções que propomos, assim como pela dedicação e orientação para os nossos consultores & clientes, bem como suas...


  • Lisboa, Portugal PandaDoc Tempo inteiro

    **Accounts Receivable Analyst - Poland/Portugal** **Role/Position description** PandaDoc is looking for an Accounts Receivable Analyst in our Poland/Portugal office. This role will be a big part of our growing accounting and finance team and will be responsible for the day-to-day billing, provisioning, reporting and collection activities for Corporate...


  • Lisboa, Lisboa, Portugal Rituals Tempo inteiro

    Role OverviewThe Senior Wholesale Account Specialist will play a pivotal role in driving sales growth and ensuring exceptional brand representation across wholesale accounts.


  • Lisboa, Portugal Gi Group Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector. They are currently looking to strengthen their team with a **CRM Services Evolution Specialist** (M/F) for the region of Linda-a-Velha, Oeiras (Lisbon). Main responsibilities: - Build the detailed service lines for CRM service based on overall...


  • Lisboa, Portugal Pagerduty, Inc. Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Accounts Payable Specialist - P2P PagerDuty is building out its global Accounting and Finance function and is looking to hire an Accounts Payable Specialist (individual contributor). We are looking for someone who will support the...

  • CRM Campaigns Specialist

    7 meses atrás


    Lisboa, Portugal Kaizen Gaming Tempo inteiro

    **We are Kaizen Gaming** Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in Europe, with the Stoiximan brand in Greece and Cyprus and Betano in Germany, Romania, Bulgaria, Czech Republic, Portugal, Brazil, Chile, Peru, Ecuador and Canada. Our aim is to leverage cutting-edge Technology in order to provide the optimum...


  • Lisboa, Lisboa, Portugal Pipedrive Tempo inteiro

    Pipedrive is an innovative sales management platform that has gained popularity globally due to its user-friendly interface and robust features. As a Senior Account Growth Specialist, you will play a crucial role in helping our customers achieve their business objectives through effective account management.Responsibilities

  • Key Account Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Scandinavian Tobacco Group Tobacco Service B.V. Tempo inteiro

    We are seeking an exceptional Key Account Specialist to join our team at Scandinavian Tobacco Group. This is an exciting opportunity to take on a challenging role that requires strong analytical and communication skills. As a Key Account Specialist, you will be responsible for managing balance confirmations, performing root cause analysis, and ensuring the...

  • Crm Deployment Specialist

    2 meses atrás


    Lisboa, Portugal Nestlé Sa Tempo inteiro

    About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals passionate about digital innovation and driving...