Engineering Manager | Digital
2 meses atrás
.Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact centre software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The team The Digital Engagement Team at our contact centre is dedicated to enabling agents and supervisors to efficiently manage email, chat, SMS, and social interactions seamlessly. Our primary focus is to deliver exceptional digital-first omnichannel experiences while preserving a personalized human touch. By fully integrating with Five9 inbound and outbound voice solutions, we create connected customer journeys across various channels, including email, chat, SMS, webchat, video, and social messaging apps like Facebook Messenger, Twitter, WhatsApp, WeChat, and more. This integration allows contact center agents to engage with customers through multiple channels during a single interaction, guiding them toward the channels best suited to resolve their issues. Our ultimate goal is to provide a unified and holistic approach to customer interaction, ensuring a consistent and outstanding experience across all digital touchpoints. Role purpose As an Engineering Manager for our Digital Channels product line, you will lead a team of talented full-stack engineers in designing, developing, and maintaining scalable, cloud-native applications and services for our CCaaS platform. You will work closely with product managers, UX designers, and other engineering teams to deliver high-quality features that meet the evolving needs of our customers. If you are passionate about leading high-performing teams and building digital communications applications, this role is for you. Responsibilities Lead, mentor, and develop a team of 5-7 full-stack engineers, fostering a culture of collaboration, innovation, and continuous improvement. Manage team performance, conduct regular 1:1s, and provide guidance on career development and growth opportunities. Drive technical excellence and best practices in software development, code reviews, and design. Provide technical leadership and expertise in building Java-based applications with modern cloud-native patterns. Guide the team in implementing microservices architecture, API integration, and data management strategies. Advocate for best practices in cloud infrastructure, DevOps, and CI/CD processes. Develop and execute the organization's product strategy in alignment with business objectives. Oversee the design, development, and implementation of full stack applications. Ensure adherence to best practices, standards, and security protocols. Collaborate with product managers and stakeholders to define and prioritize the product roadmap for digital channels
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Engineering Manager | Digital
2 meses atrás
Porto, Portugal Five9 Tempo inteiro.Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Engineering Manager | Digital
2 meses atrás
Porto, Portugal Five9 Tempo inteiro.Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Engineering Manager | Digital
2 meses atrás
Porto, Portugal Five9 Uk Tempo inteiro.Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact centre software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Engineering Manager | Digital
2 semanas atrás
Porto, Portugal Five9 UK Tempo inteiroJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact centre software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Engineering Manager | Digital
2 meses atrás
Porto, Portugal Five9 Tempo inteiroJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Engineering Manager | Digital
2 meses atrás
Porto, Portugal Five9 Uk Tempo inteiroJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact centre software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Engineering Manager Digital
2 meses atrás
Porto, Portugal Five9 UK Tempo inteiroJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact centre software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Engineering Manager Digital
2 meses atrás
Porto, Portugal Five9 Tempo inteiroJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Porto, Porto, Portugal Capgemini Engineering Tempo inteiroAs a Senior Program Manager for Digital Transformation at Capgemini Engineering, you will play a pivotal role in driving the successful execution of projects that leverage Open Cascade technology. With a focus on digital transformation, you will be responsible for managing projects from requirements gathering to technical support, ensuring seamless...
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Technical Staff Member, Corporate Engineering
3 semanas atrás
Porto, Porto, Portugal Anchorage Digital Tempo inteiroAt Anchorage Digital, we're building the world's most advanced digital asset platform for institutions to participate in crypto. As a Technical Staff Member, Corporate Engineering, you'll play a key role in ensuring our technology platforms support our village. You'll be responsible for troubleshooting, onboarding, and offboarding logistics, as well as...
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Engineering Manager
4 semanas atrás
Porto, Portugal Https:Www.Energyjobline.ComSitemap.Xml Tempo inteiro.Job DescriptionAs an Engineering Manager at Teya, you will be working with a team that has strong Fintech experience and you will help develop and execute the future of our Acquiring offering. You will lead the product to guarantee a customer experience that is both scalable and secure.Your TeamAs an Engineering Manager at Teya, you'll spearhead our...
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Engineering Manager
2 semanas atrás
Porto, Portugal Https:Www.Energyjobline.ComSitemap.Xml Tempo inteiro.Job Description As an Engineering Manager at Teya, you will be working with a team that has strong Fintech experience and you will help develop and execute the future of our Acquiring offering. You will lead the product to guarantee a customer experience that is both scalable and secure. Your Team As an Engineering Manager at Teya, you'll spearhead our...
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Project Engineering Manager
3 meses atrás
Porto, Portugal Synopsys Tempo inteiro51782BR - PORTUGAL - Porto **Job Description and Requirements** - As Project Engineering Manager you will manage the different schedules, deployment status and tracking of the standardization initiatives related with the Digital portion of mixed-signal IP projects. **What you will be doing**: Working on the ASIC Digital R&D team which is focused on...
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Project Engineering Manager
Há 1 mês
Porto, Portugal Synopsys Tempo inteiroAs Project Engineering Manager you will manage the different schedules, deployment status and tracking of the standardization initiatives related with the Digital portion of mixed-signal IP projects. **What you will be doing**: Working on the ASIC Digital R&D team which is focused on developing the next generation High Speed interface products to meet the...
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Engineering Manager
4 semanas atrás
Porto, Portugal Https:Www.Energyjobline.ComSitemap.Xml Tempo inteiroJob DescriptionAs an Engineering Manager at Teya, you will be working with a team that has strong Fintech experience and you will help develop and execute the future of our Acquiring offering. You will lead the product to guarantee a customer experience that is both scalable and secure.Your TeamAs an Engineering Manager at Teya, you'll spearhead our...
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Technical Staff Member, Corporate Engineering
3 semanas atrás
Porto, Porto, Portugal Anchorage Digital Tempo inteiroAbout the RoleWe are seeking a highly skilled Technical Staff Member, Corporate Engineering to join our team at Anchorage Digital. As a key member of our Corporate Engineering team, you will be responsible for ensuring the smooth operation of our technology platforms and providing exceptional support to our team members.Key ResponsibilitiesManage minor to...
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Engineering Manager
3 semanas atrás
Porto, Porto, Portugal Five9 Tempo inteiroJob Title: Engineering ManagerAbout the Role:We are seeking an experienced Engineering Manager to lead our Advanced Call Distribution solution team. As a key member of our Core Engineering team, you will be responsible for designing, developing, and maintaining critical components of our cloud contact center software.Key Responsibilities:Lead a distributed...
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Engineering Manager
3 semanas atrás
Porto, Porto, Portugal Five9 Uk Tempo inteiroJob Title: Engineering ManagerJob Summary:Five9 is a leading provider of cloud contact centre software. We are seeking an experienced Engineering Manager to lead our Advanced Call Distribution solution team. The successful candidate will have a strong background in software engineering, with a focus on cloud-native technologies and microservices...
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Software Engineering Manager
2 semanas atrás
Porto, Porto, Portugal Five9 Tempo inteiroEngineering Manager Role SummaryAt Five9, we're seeking an exceptional Engineering Manager to lead our Digital Channels product line. As a key member of our team, you'll oversee the design, development, and implementation of scalable, cloud-native applications and services for our CCaaS platform. Your primary focus will be on fostering a culture of...
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Engineering Manager
Há 6 dias
Porto, Portugal Mindera Tempo inteiro.At Mindera, we craft software with people we love. We are looking for an experienced Engineering Manager / Technical Lead to join our team and lead our talented engineers. As an Engineering Manager at Mindera, you will be responsible for overseeing the day-to-day operations of our engineering team, ensuring the successful delivery of high-quality software...