Engineering Manager

4 semanas atrás


Porto, Porto, Portugal Five9 Tempo inteiro

Job Title: Engineering Manager

About the Role:

We are seeking an experienced Engineering Manager to lead our Advanced Call Distribution solution team. As a key member of our Core Engineering team, you will be responsible for designing, developing, and maintaining critical components of our cloud contact center software.

Key Responsibilities:

  • Lead a distributed team of engineers in designing, developing, and maintaining cloud contact center software.
  • Collaborate with product managers, UX designers, architects, and other engineering teams to drive technical excellence and best practices.
  • Provide technical leadership and expertise in building Java-based applications with modern cloud-native patterns.
  • Guide the team in implementing microservices architecture, API integration, and data management strategies.
  • Advocate for best practices in cloud infrastructure, DevOps, and CI/CD processes.

Requirements:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 7+ years of experience in software engineering, with at least 2 years in a leadership or management role.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
  • Ability to thrive in a fast-paced, dynamic environment with a focus on delivering customer value.

What We Offer:

  • Competitive salary and bonus scheme.
  • 10% flexi benefit.
  • Meal allowance.
  • Medical insurance.
  • Life insurance.
  • 25 day annual leave + public holidays.

About Five9:

Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.


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