Solutions Consultant I, Lisboa
2 semanas atrás
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PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
We are on the search for a Solutions Consultant to join our high-growth company. Our Solutions Consultants will sit at the nexus between pre-sales, sales and customer experience/customer success.
As part of our EMEA team, this role will be one of our first Solution Consultants in this region, so you will be part of a small team that is effectively a startup within a startup. We need someone who will partner with our sales leadership and reps to build something special that further accelerates our amazing growth.
Are you a problem solver? Do you actively identify the potential roadblocks and provide thoughtful solutions? Are you excellent at running technical discovery processes and can clearly articulate how PagerDuty can positively impact an organization's digital operations?
Do you understand how to make PagerDuty relevant to each customer, commercial or enterprise? Then this is the right role for you
ResponsibilitiesYou are an extraordinary partner – to sales/product team and to your customers. You play the part of a consultant, technical salesperson, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer experience. You build strong, significant, and compassionate relationships to internal and external partners, no matter their level.You've got technical chops. You demonstrate knowledge of IT monitoring tools or IT Operations, can do basic scripting (Java, PHP, Ruby, Perl) and have a fundamental knowledge of Linux. You will run the technical discovery process and are capable of handling questions in an RFP, RFI and security questionnaires. You help customers design integrations to provide a seamless implementation with their current technology stack.You are an excellent and compelling communicator. You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive. You have experience selling in the SaaS world and can articulate the business value of our solution.You are excellent at multi-tasking, are self-driven, and can work both independently and with a cross-functional team. You have project management skills and account management experience. You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail.Basic QualificationsYou have 3-5 years of pre-sales experienceYou have a bachelors degree or higher, preferably in a technical fieldYou have the ability to do basic scripting (Java, PHP, Ruby, Perl) and fundamental knowledge of LinuxYou have experience selling SaaS in a fierce environmentStrong communication skills to build and manage relationships with new and existing clients, with a focus on growthAbility to travel to customer sites as necessaryPreferred QualificationsUnderstanding of monitoring systems such as New Relic, Nagios, Zenoss, Splunk, ServiceNow and ZabbixYou know and understand our space (or you're already a fan of our product)Experienced in enterprise and commercial salesPagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. This role is expected to come into our Lisbon office 1 day per week.
What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones.
Comprehensive benefits package from day oneGenerous paid vacation timePaid holidays and sick leaveDutonian Wellness Days - scheduled company-wide paid days off in addition to PTOCompany equity*ESPP (Employee Stock Purchase Program)*Retirement or pension plan*Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parentPaid volunteer time off - 20 hours per yearMental wellness programs*Eligibility may vary by role, region, and tenure
About PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
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