Learning Consultant
1 dia atrás
About the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.
We are a mission-driven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace, regardless of their native language. We are part of a truly global company with 1000+ employees around the world.
Job Description At goFLUENT, you will have the opportunity to be exposed to a dynamic and international environment by welcoming and accommodating our Portuguese learners via phone/email, responding to their needs while assuring a continuous follow-up in their training. Since you are their "consultant/advisor" in training and pedagogy, their requests may be very diverse.
In this position, you will work closely with the Sales/Customer Success Management Team in order to keep them updated about how each client is working on the language program.
We are looking for a Learning Consultant with a passion for customer service who will have the ability to actively solve doubts and provide guidance about the language, goFLUENT services or issues. Someone with strong oral and written communication skills, fluent in Portuguese specifically from Portugal, spoken and written and advanced level of English.
What You'll Do Manage relationships with clients/learners taking goFLUENT lessons/training.Assist learners who need help through calls or emails as prescribed by the documented processes and/or with the supervisors guidance:Resolve customer complaintsCall clients to follow up on their training progressConduct demo callsAssist Account Managers/Sales as deemed necessary by the LC Team Leader/ManagerReach KPIs discussed with the LC Team Leader/ManagerWhat You'll Need Experience as a trainer, educator, or completion of one of the following:Master Course in Training Management (150h) (e-learning)Specialization Course in Training Management (60h) (e-learning) + Initial Pedagogical Training for Trainers Course (90h) (e-learning).Soft skills are a must regarding empathy, problem-solving, teamwork, adaptability, and effective communication skills.Methodical and organized, your relational ease as well as your openness are your assets to succeed in this position.Proactive, responsible, disciplined, and able to multitask.Have a good command of MS Office and Google tools.Excellent oral communication and customer service skills over the phone.University degree in Language Studies, Translator/Interpreter.What We Offer: Dynamic, startup-like experience within the security of a fast-growing, 24-year old Swiss-based company.Excellent remuneration package commensurate with a high growth potential market and a ground-breaking cloud-based platform. Learn from top executives and visionaries in the learning and language market.The experience of joining an innovative organization with an international, vibrant working environment.Full on-boarding and fast ramp mentoring program leading candidate to success.World-class learning experience by being a goFLUENT learner. Learn from one of our twelve business languagesExciting team-building events.Languages: Portuguese bilingual / Native (Portugal), high level of English, other languages are a plus.
Location: Lisbon, Portugal #LI-Onsite
#J-18808-Ljbffr
-
Learning & Development Consultant
2 meses atrás
Lisboa, Portugal Adecco Tempo inteiroHoje, procuramos um profissional apaixonado por pessoas e o seu desenvolvimento, um Learning and Development Consultant para a nossa equipa interna de Training. Qual será a tua missão? Como Learning and Development Consultant serás responsável por gerir uma carteira de clientes através do acompanhamento e seguimento de clientes ativos, da...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant Russian** **Description** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library,...
-
Learning Consultant
Há 1 mês
Lisboa, Portugal Gofluent Tempo inteiroAbout the job Learning Consultant (Brazilian Portuguese)Learning Consultant (Brazilian Portuguese Bilingual)About the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its...
-
Learning Consultant
4 semanas atrás
Lisboa, Portugal Gofluent Tempo inteiroEmprego > Learning Consultant (Spanish Speaker)About the job Learning Consultant (Spanish Speaker) About the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a...
-
Learning Consultant
Há 1 mês
Lisboa, Portugal Gofluent Tempo inteiroAbout the job Learning Consultant (Spanish Speaker)Learning Consultant SpanishAbout the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of...
-
Learning Consultant
3 meses atrás
Lisboa, Portugal Gofluent Group Tempo inteiroAbout the job Learning Consultant (Brazilian Portuguese)About the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology,...
-
Language Learning Consultant
4 semanas atrás
Lisboa, Lisboa, Portugal Gofluent Tempo inteiroAbout the PositionWe are seeking a highly skilled Language Learning Consultant to join our team at goFLUENT, a leading provider of language learning solutions. As a key member of our customer support team, you will play a critical role in delivering exceptional service to our clients and learners.Key ResponsibilitiesManage relationships with clients/learners...
-
Learning Consultant
3 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant (Brazilian Portuguese Bilingual)** **About the Company** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered...
-
Learning Consultant
3 meses atrás
Lisboa, Portugal Gofluent Tempo inteiroLearning Consultant (Brazilian Portuguese Bilingual) About the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology,...
-
Learning Consultant
3 meses atrás
Lisboa, Portugal Gofluent Group Tempo inteiroAbout the job Learning Consultant (Brazilian Portuguese) About the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology,...
-
Machine Learning Consultant
4 semanas atrás
Lisboa, Lisboa, Portugal We Are Meta Tempo inteiroUnlock Your Potential as a Machine Learning Professional at We Are MetaWe Are Meta is on a mission to find the perfect match between our team members and clients. As a Machine Learning consultant, you'll be part of a dynamic environment that prioritizes career growth and work-life balance.What We Offer:Expand Your Network: Collaborate with a network of...
-
Learning Consultant
3 meses atrás
Lisboa, Portugal Gofluent Group Tempo inteiroLearning Consultant Spanish About the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and...
-
Learning Consultant
2 meses atrás
Lisboa, Portugal Gofluent Tempo inteiroLearning Consultant Spanish About the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees.goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiroLearning Consultant Spanish **About the Company** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library,...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant (German Bilingual)** **Description** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content...
-
Learning Consultant
3 meses atrás
Lisboa, Portugal Gofluent Group Tempo inteiroLearning Consultant SpanishAbout the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant Turkey** **Description** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library,...
-
Learning Consultant
1 dia atrás
Lisboa, Portugal Gofluent Group Tempo inteiroAbout the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.We are a...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant (Brazilian Portuguese Bilingual)** **About the Company** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered...
-
Learning Consultant
Há 1 mês
Lisboa, Portugal Gofluent Tempo inteiroAbout the job Learning Consultant (Italian Bilingual)Siamo alla ricerca di un Learning Consultant/Consulente Didattico da inserire nel team con sede a Lisbona. Questa posizione è una delle piùstrategichedi goFLUENT: a diretto contatto con i nostri studenti, li aiuta a vivere la migliore esperienza possibile durante tutte le fasi del loro apprendimento con...
