Learning Consultant
2 semanas atrás
goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.
We are a mission-driven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace, regardless of their native language. We are part of a truly global company with 1000 employees around the world.
Job Description
At goFLUENT, you will have the opportunity to be exposed to a dynamic and international environment by welcoming and accommodating our Spanish learners via phone / email, responding to their needs while assuring a continuous follow-up in their training. Since you are their "consultant / advisor" in training and pedagogy, their requests may be very diverse.
In this position, you will work closely with the Sales / Customer Success Management Team in order to keep them updated about how each client is working on the language program.
We are looking for a Learning Consultant with a passion for customer service who will have the ability to actively solve doubts and provide guidance about the language, goFLUENT services or issues. Someone with strong oral and written communication skills, fluent in Portuguese, Italian, German, French, or Spanish, spoken and written and advanced level of English.
What You'll Do
Manage relationships with clients / learners taking goFLUENT lessons / training.
Assist learners who need help through calls or emails as prescribed by the documented processes and / or with the supervisors guidance:
Resolve customer complaints.
Call clients to follow up on their training progress.
Conduct demo calls.
Assist Account Managers / Sales as deemed necessary by the LC Manager.
Reach KPIs discussed with the LC Manager.
What You'll Need
Soft skills are a must regarding: empathy, problem-solving, teamwork, adaptability and effective communication skills.
University degree: Language Studies, Translator / Interpreter.
Proactive, responsible, disciplined and able to multitask.
Must be able to handle stress well and work efficiently under pressure.
Have a good command of MS Office and Google tools.
Required native fluency in Portuguese, Italian, German, French, English, or Spanish, depending on the team you join.
Other languages are highly valued.
Excellent oral communication and customer service skills over the phone.
Methodical and organized, your relational ease as well as your openness are your assets to succeed in this position.
Location: Lisbon, Portugal
Schedule: Monday - Friday 8.00-17.00
#J-18808-Ljbffr
-
Learning & Development Consultant
3 meses atrás
Lisboa, Portugal Adecco Tempo inteiroHoje, procuramos um profissional apaixonado por pessoas e o seu desenvolvimento, um Learning and Development Consultant para a nossa equipa interna de Training. Qual será a tua missão? Como Learning and Development Consultant serás responsável por gerir uma carteira de clientes através do acompanhamento e seguimento de clientes ativos, da...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant Russian** **Description** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library,...
-
Learning Consultant
2 meses atrás
Lisboa, Portugal Gofluent Tempo inteiroAbout the job Learning Consultant (Brazilian Portuguese)Learning Consultant (Brazilian Portuguese Bilingual)About the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its...
-
Learning Consultant
Há 1 mês
Lisboa, Portugal Gofluent Tempo inteiroEmprego > Learning Consultant (Spanish Speaker)About the job Learning Consultant (Spanish Speaker) About the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a...
-
Learning Consultant
2 meses atrás
Lisboa, Portugal Gofluent Tempo inteiroAbout the job Learning Consultant (Spanish Speaker)Learning Consultant SpanishAbout the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of...
-
Learning Consultant
3 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant (Brazilian Portuguese Bilingual)** **About the Company** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered...
-
Learning Consultant
3 meses atrás
Lisboa, Portugal Gofluent Tempo inteiroLearning Consultant Spanish About the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees.goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and...
-
Learning Consultant
4 meses atrás
Lisboa, Portugal Gofluent Group Tempo inteiroLearning Consultant Spanish About the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiroLearning Consultant Spanish **About the Company** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library,...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant (German Bilingual)** **Description** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant Turkey** **Description** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library,...
-
Learning Consultant
2 semanas atrás
Lisboa, Portugal Gofluent Group Tempo inteiroAbout the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.We are a...
-
Learning Consultant
2 semanas atrás
Lisboa, Portugal Gofluent Group Tempo inteiroAbout the CompanygoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.We are a...
-
Learning Consultant
6 meses atrás
Lisboa, Portugal goFLUENT Tempo inteiro**Learning Consultant (Brazilian Portuguese Bilingual)** **About the Company** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered...
-
Learning Consultant
2 meses atrás
Lisboa, Portugal Gofluent Tempo inteiroAbout the job Learning Consultant (Italian Bilingual)Siamo alla ricerca di un Learning Consultant/Consulente Didattico da inserire nel team con sede a Lisbona. Questa posizione è una delle piùstrategichedi goFLUENT: a diretto contatto con i nostri studenti, li aiuta a vivere la migliore esperienza possibile durante tutte le fasi del loro apprendimento con...
-
Learning Consultant
2 meses atrás
Lisboa, Portugal Gofluent Tempo inteiroAbout the job Learning Consultant (Italian Bilingual)Siamo alla ricerca di un Learning Consultant/Consulente Didattico da inserire nel team con sede a Lisbona. Questa posizione è una delle più strategiche di goFLUENT: a diretto contatto con i nostri studenti, li aiuta a vivere la migliore esperienza possibile durante tutte le fasi del loro apprendimento...
-
Learning Consultant
3 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteirogoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.We are a mission-driven SaaS...
-
Learning Consultant
3 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteirogoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.We are a mission-driven SaaS...
-
Learning Consultant
3 semanas atrás
Lisboa, Portugal goFLUENT Tempo inteiro**About the Company** goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction. We...
-
Turkish Language Learning Consultant
4 semanas atrás
Lisboa, Lisboa, Portugal Gofluent Tempo inteiroAbout the RoleWe are seeking a highly motivated and customer-focused Turkish Language Learning Consultant to join our dynamic team. In this role, you will be responsible for providing exceptional language learning support to our clients.Key ResponsibilitiesManage relationships with clients/learners taking goFLUENT lessons/training.Assist learners who need...
