It Helpdesk

1 semana atrás

Lisboa, Lisboa, Portugal Savills Tempo parcial

With nearly 170 years of existence, and over 40,000 employees in more than 70 countries around the world, Savills is a company of international reputation in the real estate market.
Savills Portugal, holding a prominent position in the national market, and currently undergoing a strong growth, with mandates for the main projects under development in Portugal, intends to reinforce its IT team with the integration of an IT Helpdesk (Part-time) in our Lisbon office.
Key tasks/ activities: Monitoring the helpdesk ticketing system and allocate support resources; Provide first line IT support to users; Hands on technical support (install and configure) on computer hardware and software installation; Liaise with office and site users, IT applications team, infrastructure team to resolve operation issues; Maintain proper records on incidents, escalation, tracking log and inventory control; Accountable for ensuring all IT services delivered are compliant with company standard practice.
Requirements, Skills and Experience Desired: Higher Diploma or above in IT / CS related disciplines; Minimum 1 year in IT operation support areas; Proficiency in Microsoft product family support, hands on experience in deploying, managing and supporting in MS Windows OS platform; Familiarity with LAN / WAN / VPN / TCP/IP architecture; Good communication and interpersonal skills, a good team player, self-motivated, good problem-solving skills, detail-oriented and able to work independently.
What we offer: Top-notch office facilities in a premium location in Lisbon; Organizational culture focused on the well-being, team spirit and excellence; Experienced and very motivated team; Continuous training for further professional and personal development; Opportunities for career progression.
To apply for this position, please send your CV and covering letter to Joana Malheiro (******).
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