Historical Incident Officer

3 semanas atrás


Porto, Portugal Alter Solutions Tempo inteiro

Company DescriptionAlter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris.
In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada, United States of America, Morocco, Spain, France, Luxembourg, Poland, Portugal and Serbia.
Also in 2022, we were certified as a Great Place to Work.
In Portugal, we partner with over 120 clients and a team of over 500 people, working in projects for industries as diverse as banking, insurance, transportation, aviation, energy, and telecom.
Headquarters of the Nearshore IT center, Alter Solutions Portugal has a dedicated team of around 30 specialized professionals, integrated into projects with several internationally renowned clients.Job DescriptionMain Tasks:Collect and centralize all relevant production incident (critical, medium…) Assess with relevant stakeholders the production incident to identify historical incident, based on specific criteria (financial, regulatory, human) Document and challenge all historical incidents outcomes (description of the root cause, related risk, outcomes, remediation actions) and Follow the implementation of action plans Bring support to answer requests from Inspection Générale and LoD2 Report to the top management all relevant historical incidents and related action plans Technical Skills:Risk monitoring (knowledge in risk management: ability to identify, alert and suggest remediation) Risk analysis (ability to anticipate/analyze threats and create risk scenario) Risk opinion (ability to challenge, approve and decide (new activities, projects…) Regulatory (general knowledge in IT and cybersecurity regulators framework) and Cybersecurity (general knowledge in cybersecurity risks, frameworks and requirements) IT knowledge (global knowledge of IT, its major processes and assets & solutions  Language SkillsEnglish B2


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