Operations Coordinator

1 semana atrás

Lisboa, Portugal Bolt Tempo inteiro

We are looking for an analytical and solutions-driven Operations Coordinator to manage supply in our Portugal ride-hailing operations.
With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission
As an Operations Coordinator you will have a direct and tangible impact on local ride-hailing operations that you can see in real-time. You will be working closely with the Operations Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.
If you're ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here's your chance
Your daily adventures will include: Create and optimize processes – efficiency is our priority; you will help us find the most efficient way to run operations
Collaborating with local operations and other local/HQ teams to streamline relevant processes and suggest improvements
Hands-on supply management in Portugal - working autonomously and taking initiatives through the stages of driver acquisition, conversion and activation
Analyse data – you will monitor our supply performance, quality, and city operations metrics to ensure solid supply coverage and utilization
Develop and execute strategies/initiatives to increase our operational efficiency and solve relevant operational challenges
About you: You have 6+ months experience in an analytical position
You are a strong collaborator with excellent communication skills (both verbal and written) in English and Portuguese
You are highly analytical and have a data-driven mindset with excellent Excel skills
You are a hustler, not stopping after several obstacles a day
You are passionate about new technologies and ride-hailing
You have a strong motivation to solve problems creatively and efficiently
You thrive in a fast-paced environment
You are detail-oriented and organised
You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth
You are comfortable executing scripts using APIs, have basic knowledge of programming languages such as Python, and possess coding skills.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying if you feel you're the kind of person described above
Become part of our Business Operations teamWe are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode.
Take care of your physical and mental health with our wellness perks.
Apply now and join us to make cities for people, not cars. First name
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