Incident Management Analyst
3 meses atrás
.Incident Management Analyst - Trainee Apply locations Porto time type Full time posted on Posted 2 Days Ago job requisition id R17583 Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. As an Incident Analyst - Trainee you will establish and maintain strong and productive relationships with key stakeholders ensuring that the service requirements of the business are understood and are incorporated into a framework of continuous improvement. You will also: Ensure incidents are escalated and facilitated to enable efficient and timely service restorations; Communicate with all levels of management regarding Priority 1 and Priority 2 incidents; Perform trend analysis on incidents in order to identify and prevent them; Perform initial Priority assessments and mediate Priority assessment disputes; Facilitate the restoration of service. Facilitate discussions and identify resulting action items; Ensure the correct technical staff is working on an incident; Escalate issues during the issue resolution; Facilitate and support lessons learned reviews; Assist with enhancements of incident process documentation & incident reports; Assist in measuring andimproving information and experience within incident management; Ensure strong, clear and effective communication across all release stakeholders; Ensure standards, toolsand best practices are implemented; Educate community aboutIncident Management services; Complete ad-hoc and ongoing projects on an as-needed basis
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Incident Management Analyst
3 meses atrás
Porto, Portugal Euronext Tempo inteiro.Incident Management Analyst - TraineeApply locations Porto time type Full time posted on Posted 2 Days Ago job requisition id R17583Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland,...
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Incident Management Analyst
3 meses atrás
Porto, Portugal Euronext Tempo inteiroIncident Management Analyst - TraineeApply locations Porto time type Full time posted on Posted 2 Days Ago job requisition id R17583Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland,...
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Incident Management Analyst
3 meses atrás
Porto, Portugal Euronext Tempo inteiroIncident Management Analyst - TraineeApply locations Porto time type Full time posted on Posted 2 Days Ago job requisition id R17583Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland,...
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Incident Management Specialist
3 semanas atrás
Porto, Porto, Portugal Euronext Tempo inteiroJoin Euronext as an Incident Management Analyst - TraineeEuronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. As an Incident Management Analyst - Trainee, you will play a key role in ensuring the smooth operation of our systems and services.Key...
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Incident Management Specialist
3 semanas atrás
Porto, Porto, Portugal Euronext Tempo inteiroAs an Incident Analyst - Trainee at Euronext, you will play a critical role in ensuring the smooth operation of our pan-European market infrastructure. Your primary responsibility will be to establish and maintain strong relationships with key stakeholders, ensuring that service requirements are understood and incorporated into a framework of continuous...
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Incident Management
Há 1 mês
Porto, Portugal Generix Group Tempo inteiroJob Description We are looking for an Incident Manager to join the new pool of Incident Management based in our Shared Services Center in Porto.The Incident Manager will be responsible for the effective implementation of the Incident Management Process in his/her assigned area and carry out the corresponding reporting. As a cross-department function, the...
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Incident Management
Há 1 mês
Porto, Portugal Generix Group Tempo inteiro**Company Description** Generix is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating...
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Incident Management
1 semana atrás
Porto, Portugal Generix Group Tempo inteiroGenerix is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply...
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Incident Management Specialist
1 semana atrás
Porto, Porto, Portugal Generix Group Tempo inteiroIncident Management RoleWe are seeking an Incident Management Specialist to join our team at Generix Group. As an Incident Manager, you will be responsible for implementing and managing the Incident Management Process, ensuring effective incident handling and restoration of services.Key Responsibilities:• Audit the effectiveness of the incident management...
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Incident Management
5 meses atrás
Porto, Portugal Generix Group Tempo inteiro**COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...
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Incident Management
5 meses atrás
Porto, Portugal Generix Group Tempo inteiro**Company Overview** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...
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Incident Management
5 meses atrás
Porto, Portugal Generix Group Tempo inteiroGenerix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along with its...
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Incident Management Specialist
3 semanas atrás
Porto, Porto, Portugal Euronext Tempo inteiroIncident Management SpecialistEuronext is seeking an Incident Management Specialist to join our team. As an Incident Management Specialist, you will be responsible for ensuring the efficient and timely restoration of services in the event of an incident. Your key responsibilities will include:Establishing and maintaining strong relationships with key...
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Incident Management Specialist
3 semanas atrás
Porto, Porto, Portugal Generix Group Tempo inteiroJob Title: Incident Management SpecialistJob Summary:Generix Group is seeking an Incident Management Specialist to join our team. The successful candidate will be responsible for implementing and managing the incident management process, ensuring timely and effective resolution of incidents, and maintaining excellent relationships with internal and external...
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Head of Incident Management
5 meses atrás
Porto, Portugal Generix Group Tempo inteiro**COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...
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Incident Management Specialist
3 semanas atrás
Porto, Porto, Portugal Euronext Tempo inteiroJob SummaryEuronext is seeking a highly skilled Incident Management Specialist to join our team. As an Incident Management Specialist, you will be responsible for ensuring the continuity of our services by identifying, analyzing, and resolving incidents in a timely and efficient manner.Key Responsibilities Establish and maintain strong relationships with key...
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Cybersecurity Analyst
3 semanas atrás
Porto, Porto, Portugal Alter Solutions Tempo inteiroCybersecurity Analyst - Incident ResponseWe are seeking a highly skilled Cybersecurity Analyst to join our team at Alter Solutions. As a key member of our CyberSOC, you will be responsible for handling cyber-investigations, analyzing incident data, and contributing to the development of use-cases and DLP controls.Main Responsibilities:Investigate and analyze...
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Business Analyst
2 semanas atrás
Porto, Portugal Tui Group Tempo inteiroTUI Group is the world's number one integrated tourism business. Accommodation Sourcing is a global team within TUI technology responsible for all IT related work and systems around the sourcing of accommodations / hotel rooms. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across...
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Incident Officer
2 semanas atrás
Porto, Portugal Winning Tempo inteiroAt Winning Consulting, we are looking for a **Incident Officer **to be part of our dynamic team. This role involves working on an exiciting project for one of our key clients in the banking industry. As a Incident Officer, you will follow all criticial production incidents and asses them to identify historical incidents. **Responsabilities**: - Collect...
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Cybersecurity Incident Manager
2 semanas atrás
Porto, Porto, Portugal Inetum Tempo inteiroAbout the Role:Inetum, a European leader in digital services, seeks a skilled Cybersecurity Incident Manager to join its team. The ideal candidate will have a strong background in computer science, software engineering, or a related field, with a minimum of 4 years of experience in IT or cybersecurity. The role involves assessing production incidents,...