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We are seeking passionate and customer-oriented individuals to join our client's team as Customer Service Representatives. In this role, you will:Handle inbound customer inquiries via phone and email, addressing a wide range of topics including product information, order status, vehicle inquiries, and technical support.Provide accurate and timely information on our diverse portfolio of vehicles, including features, specifications, pricing, and available options.Assist customers with locating dealers, navigating our website, and understanding connected services and infotainment features.Investigate customer issues, conduct research using internal resources, and effectively resolve concerns.Maintain accurate customer records and data in our CRM system.Contribute to a positive and collaborative team environment.Ideal candidates will possess:Fluency (verbal and written) in Dutch and very good English language skills.Excellent communication and interpersonal skills, with a strong customer service orientation.Proficiency in using computers and experience in CRM systems.A strong work ethic and a commitment to customer satisfaction.Prior experience in the automotive industry (preferred).What we provide:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you).Competitive monthly salary + 2 extra salaries per year.Refer-A-Friend: Bring your friends and receive great bonusesHealth care benefits and numerous other discounts.Full training by certified instructors.Professional growth & development opportunities.Special events as well as community & social responsibility initiatives.Free online Greek language courses.State of the art premises, providing a great working environment with relaxing break areas.Work for a Great Place to Work-Certified Company that fosters diversity.Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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