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Customer Support Representative
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Customer Support Representative (French and Italian Speakers)in Porto.
Location: Porto, Portugal
Starting Date : August 5th
Are you fluent in French or Italian? Do you have a passion for helping customers and providing exceptional support? If so, we have the perfect opportunity for you
Our company is seeking Customer Support Representatives who are fluent in French or Italian to join our team in Porto. As a Customer Support Representative, you will be responsible for assisting our customers in both French and Italian, providing solutions to their inquiries and ensuring a positive customer experience.
Responsibilities:
- Provide exceptional customer support in French and Italian through various channels such as phone, email, and chat
- Identify and assess customers' needs to achieve satisfaction
- Resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution
- Build sustainable relationships and trust with customers through open and interactive communication
Requirements:
- Fluency in both French and Italian (written and spoken)
- Excellent communication skills
- Strong problem-solving abilities
- Customer-oriented mindset
- Ability to work effectively in a fast-paced environment
- No prior experience needed.
Benefits:
- Base Salary & bonuses
-Private Insurance
- Dynamic and multicultural work environment
- Opportunities for growth and professional development
If you are a fluent French or Italian speaker with a passion for customer support, we would love to hear from you Don't miss this exciting opportunity to join our team in Porto. Apply now and start your journey with us on August 5th
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