Customer Service Representative
3 semanas atrás
Customer Service Representative
We are seeking a skilled Customer Service Representative to join our team at Careerxtra. As a Customer Service Representative, you will be responsible for providing exceptional customer support to French-speaking clients via phone, email, chat, and social media channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.
Key Responsibilities:
• Provide customer support to French-speaking clients
• Respond to customer inquiries and resolve issues
• Collaborate with other departments to ensure seamless customer experience
• Continuously improve customer support processes to increase customer satisfaction
Requirements:
• Fluency in French (verbal and written)
• Ability to listen actively and resolve customer issues
• Previous contact centre or customer service experience
• Excellent communication and problem-solving skills
What We Offer:
• Dynamic and creative team environment
• Guidance and tools to reach your full potential
• Opportunities for growth and development
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