Customer Service Representative

Há 1 mês


Porto, Porto, Portugal Transcom Tempo inteiro

Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at Transcom. As a Hungarian Language Specialist, you will be responsible for providing exceptional customer service to our clients through multiple channels, including phone, email, and chat.

Key Responsibilities:

  • Provide customer support via multiple channels
  • Communicate with clients in Hungarian
  • Offer solutions and respond to inquiries in a timely manner
  • Work collaboratively with the team to achieve goals

Requirements:

  • Advanced spoken and written Hungarian skills, C1 level
  • Intermediate spoken and written English skills, B1 Level
  • Good computer user skills
  • Ability to generate empathy in written form
  • Good communication skills

About Transcom:

Transcom is a global customer experience specialist providing consulting, customer service, sales, technical support, and collections services through our extensive network of contact centers and remote agents.

We are 30,000 customer experience specialists in over 69 contact centers in 26 countries, providing services in 33 languages to global brands in a variety of industries.



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